Florencia Mancini

• Control the work area is ready for service with pre and post service checks completed
• Make sure the standardization and consistent beverage preparation, presentation and quality.
• Ensure bar cleanliness and safety
• Monitor and control bar beverage stocks and ensure efficient use of products / Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Encourage team work and communication with wait staff
• Training and ensuring the new staff service
• Mixing and serving different beverages to customers
• Sales and customer service / Communication skills
• POS
• Completed bar opening and closing procedures.

For references, please write Ashley Barlow Bar Manager barman@halcyonhouse.com.au

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Barista skills.
• Developed strong working relationships with staff, fostering a positive work environment.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Improved customer satisfaction by resolving complaints and inquiries promptly.

For references, please write Antoine Quezel Owner antoine@byronbayoliveco.com

• Crafted special drink and cocktail menu items for seasonal offerings. Mixology.
• Assisted in recruiting top talent for the bar team through careful candidate screening, interviewing, hiring decisions, and onboarding processes.
• Control the work area is ready for service with pre and post service checks completed.
• Make sure the standardization and consistent beverage preparation, presentation and quality
• Ensure bar cleanliness and safety
• Monitor and control bar beverage stocks and ensure efficient use of products
• Managing inventory. Ordering stock
• Encourage team work and communication with bartenders and wait staff.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Sales and customer service/
• Collaborated with the Restaurant Manager in setting sales targets, budgeting, forecasting and expense control measures.
• POS
• For references, please write Mallin Eriksson Restaurant Manager 02 5633 1216 | hello@theitalianbyronbay.com

• Mixing and serving different beverages to customers
• Following all safety and sanitation policies when handling beverages
• Maintaining the cleanliness of the bar area
• Making preparation for the service/Restocking the bar
• Sales and customer service/Communication skills
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift/POS/Cash Register.
• Opening and closing the bar
• For references, please write Restaurant Manager Ryan 041395117

• Mixing and serving different beverages to customers
• Following all safety and sanitation policies when handling beverages
• Maintaining the cleanliness of the bar area
• Making preparation for the service/Restocking the bar
• Sales and customer service/Communication skills
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift/POS/Cash Register.
• Opening and closing the bar
• For references, please write Restaurant Manager Benjamin Valenzuela +61 476445110

• Demonstrated strong leadership
• Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
• Managed guest relations/Served high customer volumes during special events, nights, and weekends.
• Boosted sales revenue by implementing effective upselling techniques and encouraging team members to promote special offers or featured items.
• All-rounder responsibilities
• Bar: Mixing and serving different beverages to customers
• Maintaining the cleanliness of the bar area
• Making preparation for the service
• Restocking the bar when necessary
• Opening and closing the bar
• For References, please write Owner Jacopo 0426958052

• Company Overview: (Chill at Portofino)
• Managed guest relations/Handled high-pressure situations with composure, maintaining excellent service standards.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• monitoring of sales guidelines directed by managers.
• Handling cash/POS

For references, please write Restaurant Manager Sean Sweeting manager@portofinopalmcove.com 0428 774 009

Company Overview: Hilltop Tavern, Akaroa Canterbury NZ

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Managed guest relations
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Barista/Bartender
• Serving beverage and dishes on the floor and bar
• Handling cash/POS
• All-rounder responsibilities

For References, please call Manager/Owner Melissa Blanchfield to the following number: (+64)027-2238543

E-mail: hilltoptaverninfo@gmail.com