Florencia Lucia Gatti Luque
Melbourne,VIC
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Reliable and upbeat Shop Seller, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
Work History
Logistics warehouse worker
S.m.l Esselunga
2023.02 - 2023.06
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Logistics warehouse worker
Amazon
2022.10 - 2023.01
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Shop Seller/Cashier
La Perfumeria
2017.03 - 2021.11
- Worked with natural brands, knowing of ingredients and with brands such as L'oreal, Maybelline, Rimmel, Organic Shop, La Roche PossayEucerin and more
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Cleanliness of the work area to ensure high standards of service and customer satisfaction
- Illustration and proposal of new products available to customers.
- Achievement of sales targets set by the store manager.
- Checked incoming orders and organized new stock.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products. Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Shop Seller/Cashier
NAMUN
2015.12 - 2017.11
- Worked in a timberland, merrel and other brands footwear and clothing store, where I was in charge of stock, orders, cashier, sales and customer service
- Monitored customers for signs of security concerns and escalated issues to management.
- Cleanliness of the work area to ensure high standards of service and customer satisfaction
- Completed daily tasks accurately and on-time to support shop needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Illustration and proposal of new products available to customers
- Receiving payments with cash, POS systems and digital vouchers.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Cashier Comessa
McDonald's
2012.12 - 2015.11
- Welcoming customers and offering a professional, cordial and competent service.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Tecnico - Psicomotricidad
Dr Domingo Cabred
Cordoba, Argentina11.2015
Skills
- Loading and unloading procedures
- Use of MS Office
- Client Needs Assessment
- Inventory Management
- Credit and Cash Transactions
- Order Picking and Processing
- Attention to Detail
- Safety training
- Teamwork aptitude
- Autonomy and determination
- Collaborative attitude
- Willingness to work shifts Dynamism and flexibility
Languages
Spanish
Native or Bilingual
Italian
Professional Working
English
Professional Working
Timeline
Logistics warehouse worker
S.m.l Esselunga
2023.02 - 2023.06
Logistics warehouse worker
Amazon
2022.10 - 2023.01
Shop Seller/Cashier
La Perfumeria
2017.03 - 2021.11
Shop Seller/Cashier
NAMUN
2015.12 - 2017.11
Cashier Comessa
McDonald's
2012.12 - 2015.11
Tecnico - Psicomotricidad
Dr Domingo Cabred
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