Florina Georgalis
Hunters Hill,Australia
Summary
Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing professional and lived experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for modelling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
17
17
years of professional experience
Work History
Youth Worker
Youth Off The Streets
06.2024 - Current
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records internally as well as with Department of Communities and Justice.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences promoting positive peer interactions and modelling respectful communication techniques.
- Contributed to development of individualized plans to support youth goal achievement.
- Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
Part Time Administration Assistant to Director
GEOCON PTY LTD
10.2018 - 01.2024
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and data.
- Managed filing system, entered data and completed other clerical tasks.
Part Time Training Coordinator
WESFARMERS (FORMERLY TRIMEVAC PTY LTD)
09.2007 - 09.2017
- Ensured compliance for companies and referenced to the Australian Standard
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
Education
Certificate - First Aid
St John's Ambulance
Burwood05-2024
Youth Work Diploma
Open Colleges
Online05-2024
Year 10 Certificate
Concord High School
Concord12-1998
Skills
- Youth supervision and development
- Social skill development
- Conflict de-escalation
- Advocacy
- Crisis response expertise
- Emotional support abilities
- Employment assistance
- Certified in CPR/AED
- Trauma-informed care
- Counselling techniques
- MS Office
- CIMS
References
- Nick Georgalis, 0417681671, Director for GEOCON SYDNEY
- Pam Baldoreia, 0468632812, Manager for WESFARMERS
Timeline
Youth Worker
Youth Off The Streets
06.2024 - Current
Part Time Administration Assistant to Director
GEOCON PTY LTD
10.2018 - 01.2024
Part Time Training Coordinator
WESFARMERS (FORMERLY TRIMEVAC PTY LTD)
09.2007 - 09.2017
Certificate - First Aid
St John's Ambulance
Youth Work Diploma
Open Colleges
Year 10 Certificate
Concord High School
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