Summary
Overview
Work History
Education
Skills
Timeline
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Flynn Russell

Flynn Russell

Gold Coast,QLD

Summary

Dynamic professional with a proven track record at Conxion Airport Transfer, adept in customer relations and conflict resolution, enhancing customer satisfaction and operational efficiency. Excelled in teamwork and computer literacy, significantly contributing to sales revenue growth. Skilled in managing high-pressure situations and a fast learner, ready to tackle new challenges.

Overview

6
6
years of professional experience

Work History

Front Desk Reservations

Conxion Airport Transfer
Gold Coast, QLD
03.2022 - Current
  • Customer Check-in and Inquiry Management: Expertly greet and assist customers, ensuring smooth check-in processes and promptly addressing enquiries.
  • Flight and Bus Schedule Coordination: Proficiently manage time schedules for flights and buses, ensuring timely departures and arrivals.
  • Customer Relations and Conflict Resolution: Skillfully handle customer frustrations and complaints, resolving issues promptly and maintaining high levels of customer satisfaction.
  • Operational Support: Play a key role in operational tasks, contributing to the efficient functioning of daily activities.
  • Schoolies Coordination: Facilitate the gathering and organization of schoolies groups for bus transportation, ensuring safe and efficient travel logistics to the airport.
  • Sales and Revenue Generation: Successfully engage in selling and upselling services, contributing to increased sales revenue.
  • Booking Management: Manage new bookings and reservations with precision, ensuring accurate records and seamless transitions for clients.
  • Software Proficiency: Utilize numerous software tools effectively to streamline processes and enhance operational efficiency.

Security and Operations

Our Pacific Office
Fiji
04.2020 - 01.2022
  • Ensure office facility is secure
  • Monitor overnight operations of BTR team members
  • Timekeeping of BTR team members
  • Regular security checks

Assistant Cameraman

CREATIVE7 Ltd Fiji
FIJI
02.2018 - 01.2022
  • Setting up equipment for shoots
  • Assistance with all filming and photography
  • Making sure scenes were camera ready for shoots
  • Ensured waivers were signed by any general public that appeared in shoots
  • Responsible for keeping equipment in check
  • Assistance with editing

Client experience highlights:

  • Captain Cook Cruises
  • Protectors of Paradise Production
  • Tourism Fiji
  • Airport shoot to cover the first arrival flight back to Fiji post Covid
  • Mini series Production, Happy Hour TV
  • Location shoots at Turtle Island, Port Denarau, Nadi Highlands, The Fijian Resort (Shangri La) & others
  • Covid-19 Vaccination Procedure
  • Real Estate Property
  • Naisoso Island
  • Bayley’s Property
  • Denarau Island
  • Fantasy Island
  • The Cove Resort
  • Investment Fiji
  • Fiji Business Excellence Awards 2017, 2018, 2019
  • Ignite Travel
  • Exclusive Fast Track Lane

Best Boy

My Fiji/Ignite Travel Group
Fiji
11.2018 - 11.2018
  • Set up of camera and lighting equipment
  • Running errands
  • Relocation of equipment to various locations
  • Assisting the Director of Photography and Photographers and their assistants
  • Responsibility of daily equipment and gear check
  • Ensuring waivers were signed for any public persons identifiable on camera

Education

Secondary School Education

CHES School Nadi Fiji
Fiji Nadi
12.2017

No Degree - Primary School Education

A.B. Paterson College, Arundel Hills
Gold Coast, QLD
12.2012

Skills

  • teamwork
  • time management
  • good communicator
  • fast learner
  • computer literacy
  • conflict resolution
  • problem solver
  • open to take on new challenger

Timeline

Front Desk Reservations

Conxion Airport Transfer
03.2022 - Current

Security and Operations

Our Pacific Office
04.2020 - 01.2022

Best Boy

My Fiji/Ignite Travel Group
11.2018 - 11.2018

Assistant Cameraman

CREATIVE7 Ltd Fiji
02.2018 - 01.2022

Secondary School Education

CHES School Nadi Fiji

No Degree - Primary School Education

A.B. Paterson College, Arundel Hills
Flynn Russell