Flynn Truman
Sydney,NSW
Summary
Conscientious professional in healthcare support, known for high productivity and efficiency in completing tasks. Possess specialised skills in medication inventory management, prescription processing, and customer service within pharmaceutical settings. Excel in communication, teamwork, and problem-solving to ensure optimal service delivery and patient care.
Overview
6
6
years of professional experience
Work History
Publishing Intern
Entropy Interactive
Sydney, NSW
04.2025 - Current
- Created engaging content for social media platforms to enhance brand visibility.
- Researched industry trends to inform content strategy and audience engagement.
- Collaborated with design teams to produce visually appealing multimedia assets.
- Engaged with online communities to foster relationships and gather audience insights.
- Assisted in analyzing content performance metrics to optimize future strategies.
- Sourced relevant images, graphics, audio files, video clips for use in digital content.
- Proposed creative ideas to engage followers with different content types and formats.
- Assisted editorial team with manuscript reviews and content editing tasks.
- Researched publishing trends and competitor analysis for informed decision-making.
- Created engaging content for social media platforms to promote upcoming releases.
- Maintained archives of published works and managed digital file organisation efficiently.
Dispensary Assistant
Priceline Pharmacy
Menai, NSW
04.2019 - Current
- Maintained cleanliness of dispensary by stocking shelves, cleaning work areas, and organizing product displays.
- Handled large volume of cash with high accuracy and security each day.
- Built and maintained productive relationships with employees.
- Verified proper customer identification, medical information and paperwork.
- Operated cash registers accurately and efficiently while providing excellent customer service.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Created positive and healthy customer interactions to align with company core values.
- Communicated effectively with doctors to resolve prescription cost discrepancies.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Educated customers about new products or promotions through verbal communication or printed materials.
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
- Counted and balanced cashier drawers.
- Performed inventory management tasks such as restocking shelves, tracking sales trends, ordering new stock.
- Assisted customers in selecting appropriate products based on their individual needs and preferences.
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognised by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
- Utilised various software and tools to streamline processes and optimize performance.
Education
Bachelor of Communications - Digital And Social Media
University of Technology Sydney
Sydney, NSW10-2025
Skills
- Cash handling proficiency
- Motivational attitude
- Reliability and punctuality
- Customer education
- Product merchandising
- Inventory Management
- Patient Care Support
References
References available upon request.
Timeline
Publishing Intern
Entropy Interactive
04.2025 - Current
Dispensary Assistant
Priceline Pharmacy
04.2019 - Current
Bachelor of Communications - Digital And Social Media
University of Technology Sydney