Krystyl McColl
Rutherford,NSW
Summary
Experienced Disability Support Coordinator with a strong background in providing compassionate care and support to individuals with disabilities and youth. Over 10 years of experience in coordinating care plans, advocating for client needs, and managing support teams. Skilled in program management, having successfully overseen a youth center and worked remotely to deliver quality services. Passionate about empowering individuals, fostering independence, and creating inclusive environments. Currently seeking to leverage my expertise in disability support and youth development in a role that challenges my leadership and problem-solving skills
Overview
12
12
years of professional experience
Work History
NDIS Support Coordinator
Sunnyfield Disability Services
02.2022 - Current
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Coordinated meetings and events for internal and external groups.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Disability Support Worker
Care for You Support Services
01.2018 - 02.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Crisis Accommodation Child and Youth Worker
Kitsu Kids
09.2016 - 01.2018
- Implemented behaviour modification strategies to address challenging behaviours exhibited by young clients.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
- Contributed positively towards team collaborations by engaging in regular meetings and sharing insights, enhancing team cohesion.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Maintained detailed case records, ensuring accurate documentation and timely reporting of progress to relevant stakeholders.
- Developed strong rapport with clients and families, fostering trust and open communication during therapy sessions.
- Maintained a safe living environment by enforcing house rules and addressing behavioural concerns promptly and effectively.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
Assistant Coordinator /Youth Service Worker
Southlake Youth and Community Services
06.2013 - 09.2016
- Handled budget tracking and expense reporting, maintaining fiscal responsibility across all projects.
- Provided administrative support to the team, enabling them to focus on core tasks and achieve project goals.
- Assisted in coordinating events, resulting in successful execution and increased attendee satisfaction.
- Maintained detailed records of project progress, providing accurate updates to management as needed.
- Managed filing systems for electronic and hard copy documents to keep organised records.
- Played a key role in the planning and execution of conferences, resulting in successful networking opportunities for attendees.
- Managed schedules for multiple projects, ensuring timely completion and client satisfaction.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Delegated tasks to administrative support staff to organise and improve office efficiency.
- Provided crisis intervention support when necessary, connecting youths with appropriate resources for immediate assistance.
- Enhanced youth engagement by developing and implementing interactive activities and programs.
Education
Morisset High School
Morisset, NSW11-2012
Skills
- Documentation and recordkeeping Proficiency
- Multitasking and organisation
- Time management
- Team coordination
- Strategic planning
- Conflict resolution
- Budget coordination
- Verbal and written communication
- Complex Problem-solving
- Stakeholder management
- Team leadership
- Relationship building
Timeline
NDIS Support Coordinator
Sunnyfield Disability Services
02.2022 - Current
Disability Support Worker
Care for You Support Services
01.2018 - 02.2022
Crisis Accommodation Child and Youth Worker
Kitsu Kids
09.2016 - 01.2018
Assistant Coordinator /Youth Service Worker
Southlake Youth and Community Services
06.2013 - 09.2016
Morisset High School
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