Forest Brett
Newcastle,NSW
Summary
Hardworking and passionate job seeker to obtain a casual position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Pegasus Community Care
12.2023 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Disability Support Worker
Silver Lining Disability Services Tamworth
02.2023 - 07.2023
- Experience in providing compassionate care and support for individuals with disabilities
- Assisted with daily activities such as bathing, dressing, and feeding
- Skilled in monitoring and administering medications as per individual care plans
- Strong interpersonal skills to effectively communicate with individuals, families, and medical professionals
- Documenting and updating care plans as required
- Transporting clients to their desired locations
- Monitoring behavioural patterns and health
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Achievements: Learning how to best facilitate social and recreational activities to enhance overall well-being
- Learning and improving my communication skills in personal care
- Learning how to work as a valuable member in a team environment
- Learning the WH&S rules regarding personal care
- Completing shift notes and incident reports
- Proven ability to learn quickly and adapt to new situations
Game Master
Escape Rooms Tamworth
02.2022 - 07.2023
- Reception/checking in bookings
- Enhanced player experience by creating immersive storylines and engaging game content.
- Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
- Improved game balance by collaborating with the development team to fine-tune gameplay mechanics.
- Managed events to increase player participation and retention rates within the gaming community.
- Developed creative solutions for unique player requests, fostering a positive gaming environment.
- Implemented effective anti-cheating measures, maintaining a fair playing field for all participants.
- Streamlined communication channels between players and support teams, enhancing response times for queries or concerns raised.
- Helping design activities, puzzles and room conceptions to improve guest's experience.
- Resetting, reorganizing, cleaning and sanitizing rooms after use.
Fast Food Worker
Subway Tamworth
08.2022 - 02.2023
- Learning to be more efficient in a fast-paced industry
- Preparing food in front of customers
- Working as a valuable team member in a large workplace.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
Retail Worker
Kmart Tamworth
06.2022 - 09.2022
- Skilled at working within a retail environment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Cook's Assistant
Miss Ju Ju
02.2022 - 07.2022
- Front of shop customer service
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and maintained work areas, equipment and utensils.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Assisted in setting up and breaking down kitchen stations.
- Learning to be more efficient in a fast-paced industry.
- Plated and garnished dishes for uniform presentation standards.
Fast Food Worker
KFC South Tamworth
07.2019 - 02.2021
- Gaining experience with money handling as a cashier
- Learning to be more efficient in a fast-paced industry
- Working within the food prep industry during COVID-19
- Working as a valuable team member in a large workplace.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Collaborated with team members to quickly fill large orders and serve large parties.
Cook's Assistant
Le Pruneau French Restaurant
12.2017 - 10.2019
- Food preparation and packaging
- Worked with chef to prepare daily food specials and other supplies.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Cleaned and maintained work areas, equipment and utensils.
- Working and gaining experience from such a young age.
- Assisted in setting up and breaking down kitchen stations.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Loaded dishes, glasses and tableware into dishwashing machines.
Education
Certificate 111 in Business Administration -
TAFE
Tamworth, NSW01.2022
Carinya Christian School
Tamworth, NSW01.2020
Skills
- Relationship Building
- Independent Living Support
- Customer Relations
- Housekeeping abilities
- Customer Service
- Engaging personality
- Organization and Planning
- Patience and Empathy
- Reliability and punctuality
- Health and safety
- Flexible Schedule
- Emotional Support
Certification
Provisional P2 Drivers Licence (Green P’s)
References
- Brett Taggart, Bell Partners Financial Planning, Manager/Owner, 0408246863
- Tabatha Lane, KFC South Tamworth, Shift Manager, 0455039331
- Jody Stevens, Escape Rooms Tamworth, Owner/Director, 0423833385
- Madi Young, Siver Lining Disability Services, Admin, 0459238799
Hobbies and Interests
- Visual Arts, painting, drawing.
- Reading books
- Spending time with pet, and family
Additional Information
NDIS Worker Check
WWC Check
Police Check
CPR First AID
Timeline
Disability Support Worker
Pegasus Community Care
12.2023 - Current
Disability Support Worker
Silver Lining Disability Services Tamworth
02.2023 - 07.2023
Fast Food Worker
Subway Tamworth
08.2022 - 02.2023
Retail Worker
Kmart Tamworth
06.2022 - 09.2022
Game Master
Escape Rooms Tamworth
02.2022 - 07.2023
Cook's Assistant
Miss Ju Ju
02.2022 - 07.2022
Fast Food Worker
KFC South Tamworth
07.2019 - 02.2021
Cook's Assistant
Le Pruneau French Restaurant
12.2017 - 10.2019
Certificate 111 in Business Administration -
TAFE
Carinya Christian School
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