Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Forrester Sadler

Melbourne,VIC

Summary

With extensive experience in customer service, athlete testing, managerial work, mentoring, and coaching, I have developed strong leadership skills and excelled in collaborating with individuals from diverse backgrounds. I possess excellent written and verbal communication skills, as well as computer literacy, enabling me to thrive in high-pressure environments while meeting strict time and financial constraints.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Residential Advisor/Customer Service Coordinator

Unilodge Victoria University
11.2024 - Current
  • Working with a team to provide residents with the best experience throughout their stay
  • Ensuring policies and procedures are being followed by residents
  • Reception duties involving handling resident enquiries, emails, phone calls and additional administration work
  • Organising and running events for residents with the ResLife Program
  • Assisted students in handling tough situations to resolve problems
  • Interacted with over 70% of all residents weekly as part of the Project 100 Initiative
  • Utilising social media to promote events reflecting the UniLodge brand

Performance Tester

Rookie me
10.2024 - Current
  • Test developing athletes in several fitness tests
  • Working in a team to set up and pack up events to maximise efficiency in the running of testing days
  • Ensured high standards of testing compliance were followed at all times regarding testing protocol

Online Department Manager

Woolworths Supermarket
02.2021 - 07.2022
  • Oversaw online order fulfillment and preparation for a store operating with online sales of $120,000/week
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Effectively rostered three weeks in advance, and operated below budget

Student Mentor

BioLab
10.2017 - 10.2018
  • Assisting in running and mentoring programs for school-aged students
  • Administration work including input in session planning, the completion of a logbook, and email enquiries
  • Organising the setup and pack up of events

Education

Master of Sport And Exercise Science - Leadership, Sport Integrity, Research

Victoria University
Melbourne, VIC
06-2025

GRADUATE CERTIFICATE OF BUSINESS ADMINISTRATION - Leadership, Marketing, Finance and Design Thinking

Royal Melbourne Institute of Technology
Melbourne, VIC
11-2020

Bachelor of Exercise And Sport Science (HONOURS) - Sport Psychology

Deakin University
Waurn Ponds, VIC
11-2019

Bachelor of Exercise And Sport Science - Exercise science; sport science; health promotion; sport psychology

Deakin University
Waurn Ponds, VIC
11-2018

Skills

  • Communication
  • Leadership
  • Microsoft Office
  • Data analysis
  • Social media: Meta, X

  • Crisis management
  • Safety practices
  • Client relationship management
  • Teamwork and collaboration
  • Problem-solving

Certification

  • Certificate III/IV in Fitness
  • First Aid Certification, expires November 2027
  • Mental Health First Aid, expires November 2027
  • CPR/AED Certification, expires November 2025
  • Victorian Driver's License
  • Employee Working With Children Check

Timeline

Residential Advisor/Customer Service Coordinator

Unilodge Victoria University
11.2024 - Current

Performance Tester

Rookie me
10.2024 - Current

Online Department Manager

Woolworths Supermarket
02.2021 - 07.2022

Student Mentor

BioLab
10.2017 - 10.2018

Master of Sport And Exercise Science - Leadership, Sport Integrity, Research

Victoria University

GRADUATE CERTIFICATE OF BUSINESS ADMINISTRATION - Leadership, Marketing, Finance and Design Thinking

Royal Melbourne Institute of Technology

Bachelor of Exercise And Sport Science (HONOURS) - Sport Psychology

Deakin University

Bachelor of Exercise And Sport Science - Exercise science; sport science; health promotion; sport psychology

Deakin University
Forrester Sadler