Fortune Michael Estallo
Colebee,Australia
Summary
Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment.
Overview
13
13
years of professional experience
Work History
Steward
Captain Cook Cruises
05.2024 - Current
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Effectively communicated dietary restrictions or special requests from customers to kitchen staff.
WAITER/Part-time Supervisor
BONDI PIZZA Parramatta
08.2023 - Current
- Taking drinks and food orders
- Knowledgable about POS system
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff
- Preparing bills at the end of the table's meal, cleaning the table and restaurant's area.
STEWARD
OSM
08.2020 - 03.2023
- Generally help cooks to prepare food, wash dishes and conduct general cleaning
- Maintaining the cleanliness of officer saloon, duty mess, alley ways and public areas
- Cleaning the officer cabins from captain to senior and junior officers
- Maintaining the laundry from cabin linens to ship linen needs and ironing.
STEWARD
MAERSK
11.2011 - 03.2019
- Generally help cooks to prepare food, wash dishes and conduct general cleaning
- Maintaining the cleanliness of officer saloon, duty mess, alley ways and public areas
- Cleaning the officer cabins from captain to senior and junior officers
- Maintaining the laundry from cabin linens to ship linen needs and ironing.
Education
Associate of Arts - Hospitality
Lead College
Parramatta, NSW06.2025
Associate of Arts - Hotel and Restaurant Association
Philippine Woman's University-CDCEC
Philippines01.2006
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Guest Relations
- Service prioritization
- Table Bussing
- Guest Relations Management
- Safe Food Handling
- Front-of-house display creation
- VIP support
- Cleaning and sanitizing
- Food safety understanding
Competencycard
- A - Responsible Service of Alcohol
- G - Responsible Conduct of Gambling
Reference
Hazer Klein Nazar, CEO, Bigboss Cleaning Marsden Park, +61 430 428 671
Timeline
Steward
Captain Cook Cruises
05.2024 - Current
WAITER/Part-time Supervisor
BONDI PIZZA Parramatta
08.2023 - Current
STEWARD
OSM
08.2020 - 03.2023
STEWARD
MAERSK
11.2011 - 03.2019
Associate of Arts - Hospitality
Lead College
Associate of Arts - Hotel and Restaurant Association
Philippine Woman's University-CDCEC
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