Fouzia Ahmed

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Maintained well-organized mise en place to keep work consistent.
• Optimized food preparation processes, implementing time-saving techniques without compromising quality.

• Took orders, prepared meals, and collected payments.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Improved customer satisfaction by providing friendly and efficient service at the register.

• Making beds; changing linen, mitring corners, Cleaning and maintaining established allocated guestrooms to the required standard placement of pillows, throw overs, doors, changing mattress protectors

• Cleaning of bathrooms; toilet, bathtub, wash basin, mirrors, shower screens, floors, and wall tiles

• Reporting missing items from guest rooms e.g., kettle, cups, glasses, irons, hangers to supervisor

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.