Fran Procter
Bentleigh East,VIC
Summary
Proven Receptionist Administrator at Firbank Grammar School, adept in reception management and relationship building, significantly enhanced office efficiency and customer satisfaction. Expert in multitasking and organizational skills, I drive improvements and foster strong client relations.
Overview
2024
2024
years of professional experience
Work History
Long Day Co Ordinator
Firbank Grammar School
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Collaborated with adults and children to provide safe and educational experience.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
Receptionist Administrator
Firbank Grammar School
10.2016 - 12.2023
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Coordinated meeting room bookings, optimizing space utilization and accommodating diverse needs.
Educator
Bambini Early Childhood Development
10.2009 - 10.2015
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Collaborated with adults and children to provide safe and educational experience.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
Education
Advanced Diploma Childerns Services - Early Childhood Care And Education
Customised Training PYY LTD
Melbourne, VIC2013
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Client Relations
- Scheduling appointments
- Call handling
- Multitasking and Organization
- Customer Service Management
- Relationship Building
- Reception Area Maintenance
- Payment Collection
- Mail handling
- Document scanning and digitization
- Document Management
Certification
First aid Certificate
Anaphylaxsis Training
Asthma Training
Child Protection
Food Supervisor
Timeline
Receptionist Administrator
Firbank Grammar School
10.2016 - 12.2023
Educator
Bambini Early Childhood Development
10.2009 - 10.2015
Long Day Co Ordinator
Firbank Grammar School
Advanced Diploma Childerns Services - Early Childhood Care And Education
Customised Training PYY LTD
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