Fran Russo
2 Wadham Road Ivanhoe ,VIC
Summary
I am a qualified and dedicated Support worker with excellent communication skills and a caring and patient persona. Compassionate healthcare worker and Disability Support Worker with seven years of client-centered support approach background. Reliable, well organised, punctual, and a team player who is also able to work unsupervised. Supports clients and individuals to live as independently as possible by working according to their care plan to help and assist them develop skills and abilities that allow them to engage and participate in their local community, such as community access. Provides companionship and support for needs while collaborating with client health practitioners and reporting changes and assists, encourages independence within client care. Comfortable working in one-to-one situations with clients and individuals of varying levels of disability and all ages. Always willing to learn and apply new ideas and strategies to assist and support clients and individuals.
I am seeking a disability support worker position with both Casual and permanent with consistent work hours, where I can continue to assist, support, and engage with clients and individuals to reach their potential and to live fulfilled lives.
Overview
13
13
years of professional experience
Work History
Disability Support Worker
Cocoon SDA Home Care
05.2019 - Current
- Assist and support clients with daily living activities such as personal care, including showering, toileting, grooming, toileting clients, dressing, client medication administration, and manual handling.
- Demonstrated ability to implement a client's centered approach with excellent documentation skills particularly client progress reports, summaries, and incident reporting
- Experience assisting individuals with all kinds of disability needs and the ability to work positively with clients and participants with a disability to achieve their goals.
- Experience with clients' behaviour of concern management and intervention and ability to follow client care plan and implement individual program plans.
- Providing complex care and support to participants, including those with challenging behaviours of concern.
- Updated client files and completed required documentation.
- Perform in-house domestic duties such as cleaning laundry, And assisting and supporting clients with meal preparations.
- Assisted and supported clients' transportation, community access support, and healthcare appointments.
- Ensuring that client's well-being and safety are prioritised in all aspects of their care plan.
- Building a meaningful relationship with clients, individual,s and their families.
- Assist with the clients' practical and emotional needs and build up a support plan.
- Following client's NDIS care plans and maintaining up-to-date records and reports on clients' care as required.
- Organise daily activities to encourage the health and mental wellness of clients.
- Providing emotional support to clients, such as actively listening to their concerns, making case notes and client reports, and building rapport with clients through informal interaction whilst on shift.
- Assist in maintaining safe, clean, and positive client environments. Coordinate client care with other healthcare and support professionals.
Primary Carer
Family Member (Son)
05.2019 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisting and providing personal care e.g. dressing, feeding, bathing, and general maintenance.
- Assisting the client's everyday household requirements.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Transporting for health care appointments and personal requirements and ensuring his mobility and needs are met.
- Monitoring any general or physical and emotional condition of the carer.
- Support Carer in community access.
- Assisted with feeding and monitored intake to help the carer to achieve nutritional objectives.
- Supported carer with mental support and physical activities to accomplish quality of life and sustain needs.
Primary Carer
Family Member (Grand Mother)
05.2011 - 06.2013
- Built strong and well-developed relationships with clients to deliver emotional support and companionship.
- Assisted and supported with dressing guidance, grooming, meal preparation, and medication reminders.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to carer health issues and competently responded.
- Determined specific needs and provided most appropriate level of care for carer well-being.
- Engaged with carer in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help carer achieve nutritional objectives.
- Provided safe mobility support to assist carer move around personal and public spaces.
- Assisted carer with daily living needs to maintain self-esteem and general wellness.
- Assisted with meal preparations and assist with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
Marketing and Communications Officer
The Safety Institute Of Australia Ltd (SIA)
01.2011 - 05.2012
- Perform logistics management including conference planning, project & event management, and research & report writing.
- Generate press releases and liaise with media including direct exposure to radio and television and print interviews.
- Responsible for production and distribution of all Member Marketing collateral including, OHS Professional E-newsletter, OHS Professional Round Up News, Branch Updates, Job Alerts (via DM).
- Web content management and working with CMS.
- Exceeded event sponsorship budget expectations.
- Create and manage social media platforms including Facebook, YouTube, and Twitter.
- Effectively managed marketing communications strategy for Melbourne and Sydney Conference or Convention over a four-week promotion period, including press releases from several media outlets and on-site effective cross-promotion with key sponsorships organisations.
- Project management of publication suite including industry magazine and weekly e-newsletter, resulting in an increase in readership figures and requests to the SIA for industry comment and editorial.
Education
Working With Children Card (VIC)
Melbourne, VICCurrent First Aid Level 2 And CPR Certificate
Melbourne, VICNDIS Worker Screen Check Number......?
Working With Children Check Number........?
NDIS Zero Tolerance Certificate
NDIS Worker Induction Module Certificate
Covid Vaccination Certificate
Right To Work in Australia
Certificate 3 in Individual Support-Ageing -
Boxhill Institute (Currently Undertaking)
Melbourne, VICBachelor of Communication - Communications, Public Relations
Monash University
Melbourne, VIC05.2008
Skills
- Keen interest in supporting Clients and individuals to reach their potential Good understanding of work ethics and Commitments to the rights of clients, individuals, and people with disabilities
- Versatility to adapt and acclimatize to different work environments and capable of learning quickly
- Exceptional organisational and time management skills, able to prioritise effectively even in fast-paced environments Empathetic and Respectful Dependable, reliable, trustworthy, and flexible
- Well-developed communication and interpersonal skills with an aptitude for conflict resolution and problem-solving skills
- Ability to be driven to encourage safe working practices and willingness to learn
- Excellent Client service skills and client support skills
- Efficient in all areas of Microsoft Outlook
- Ability to demonstrate leadership skills through learning capabilities and demonstrates initiative and good organisational and time management skills
ACHIEVEMENTS
- UnitingCare SHARE Appeal, Marketing and Public Relations Assistant Internship Position (2008).
- Performing Arts Captain of Siena College Year 11 (2003).
HOBBIES
Cooking, Meal preparation, Motivational talks, Yoga meditation, Swimming laps in local pool, Anything to do with Pugs, Walking Pug Dog pet, Viktor, Social issues and reading, Aid people with cultural and linguistic diversity in reading.
OTHER EMPLOYMENT HISTORY
Camp Australia – Childcare Assistant (March 2017 – February 2018).
PROFESSIONAL REFERENCE
References available upon request.
Timeline
Disability Support Worker
Cocoon SDA Home Care
05.2019 - Current
Primary Carer
Family Member (Son)
05.2019 - Current
Primary Carer
Family Member (Grand Mother)
05.2011 - 06.2013
Marketing and Communications Officer
The Safety Institute Of Australia Ltd (SIA)
01.2011 - 05.2012
Working With Children Card (VIC)
Current First Aid Level 2 And CPR Certificate
NDIS Worker Screen Check Number......?
Working With Children Check Number........?
NDIS Zero Tolerance Certificate
NDIS Worker Induction Module Certificate
Covid Vaccination Certificate
Right To Work in Australia
Certificate 3 in Individual Support-Ageing -
Boxhill Institute (Currently Undertaking)
Bachelor of Communication - Communications, Public Relations
Monash University
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