Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Fran Vass

Urangan,Qld

Summary

I strive to build on and diversify my skillset through roles which present both and challenging and rewarding environment.

I envisage myself in a role that provides opportunities to support and drive teams to excel; for continuous self-development; and a gateway to success within a reputable organisation where I can make a difference.

Overview

6
6
years of professional experience

Work History

Commercial Cleaner & BNB Co-ordinator

Baywaters Cleaning Services
11.2022 - Current
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials to safety & hygiene standards.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Inventory Management
  • Monitor & attend to any guest queries &/or issues; and support Operations Manager to ensure cleans are done efficiently and effectively( via the AirBnB App and Hometime Platform)
  • Performed daily checklists for Bnb Cleaning
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Assistant Restaurant Manager

Collins Food Group
01.2021 - 11.2022
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Managed team of up to 45 restaurant staff, maintaining exceptional customer service and quality standards.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Developed and implemented strategies to improve revenue and profitability.
  • Designed and implemented strategies to reduce costs and waste.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Administration Manager

Harvey Norman
08.2018 - 12.2020
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing and problem-solving.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Facilitated Monthly Proprietor Meetings to address issues and prepare for upcoming special events.
  • Accountable for OH & S Compliance for the Harvey Norman Complex. Conducted Monthly Audits & reported to Regional Manager.

Administrative Assistant

Harvey Norman Kingaroy
11.2017 - 08.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Accounts Payable & Receivables
  • Processing Finance Applications
  • Support Administration Manager in the efficient & effective operation of the Administration Department.
  • Performed OH&S Audits
  • Daily Banking & reconciliation

Education

Bachelor of Business - Business Management

Swinbourne University of Technology

Business Management

First Impressions Resources
Gladstone, QLD
03.2013

High School Diploma -

St Rita's College
Clayfield, Qld
11.1983

Skills

  • Time Management
  • Active Listening
  • Compliance
  • Strive for excellence
  • Records Management
  • Critical Thinking
  • Self-Motivated
  • Interpersonal Skills
  • Leadership Skills
  • Collaborative style
  • Quality Control

Additional Information

* Current Blue Card holder.


Referees:


Darrin Dee - Area Coach (Collins Foods Group) - 0419 760 191


Joanne Wruck - Adminstration Manager - Harvey Norman Kingaroy (No. to be provided on request)


Karen Olson - Operations Manager - Baywaters Cleaning Services - (No. to be provided on reques)

Timeline

Commercial Cleaner & BNB Co-ordinator

Baywaters Cleaning Services
11.2022 - Current

Assistant Restaurant Manager

Collins Food Group
01.2021 - 11.2022

Administration Manager

Harvey Norman
08.2018 - 12.2020

Administrative Assistant

Harvey Norman Kingaroy
11.2017 - 08.2018

Bachelor of Business - Business Management

Swinbourne University of Technology

Business Management

First Impressions Resources

High School Diploma -

St Rita's College

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Fran Vass