Francisca Araya Jimenez
Mosman Park,WA
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Category Manager
Cencosud
04.2018 - 01.2020
- Monitored market to capitalize on latest trends.
- Maximized category turnover through proactive management strategies.
- Identified and reported key performance indicators to define successful category management.
- Incorporated suggested changes to layouts and promotions to drive sales.
- Conducted market research to identify new opportunities and target markets.
Consumer Service Coordinator
Soprole
12.2016 - 03.2018
- Multitasked using multiple systems and independently achieved customer call resolution.
- Demonstrated skills in planning and prioritizing assigned tasks and completed customer inquiries within established time frames.
- Maintained current customer contracts keeping trusted information secured.
- Resolved problems, clarified issues and researched and explored alternative solutions for consumer concerns.
- Delivered outstanding customer service through effective and timely resolution of various customer inquiries and concerns.
Education
Bachelor of Engineering - Industrial Engineering
Federico Santa Maria University
Santiago, Chile01.2019
Skills
- Product Management
- Data Analytics
- Vendor Relations
- Marketing Coordination
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Category Manager
Cencosud
04.2018 - 01.2020
Consumer Service Coordinator
Soprole
12.2016 - 03.2018
Bachelor of Engineering - Industrial Engineering
Federico Santa Maria University
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