Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francisca Araya Jimenez

Mosman Park,WA

Summary

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Category Manager

Cencosud
04.2018 - 01.2020
  • Monitored market to capitalize on latest trends.
  • Maximized category turnover through proactive management strategies.
  • Identified and reported key performance indicators to define successful category management.
  • Incorporated suggested changes to layouts and promotions to drive sales.
  • Conducted market research to identify new opportunities and target markets.

Consumer Service Coordinator

Soprole
12.2016 - 03.2018
  • Multitasked using multiple systems and independently achieved customer call resolution.
  • Demonstrated skills in planning and prioritizing assigned tasks and completed customer inquiries within established time frames.
  • Maintained current customer contracts keeping trusted information secured.
  • Resolved problems, clarified issues and researched and explored alternative solutions for consumer concerns.
  • Delivered outstanding customer service through effective and timely resolution of various customer inquiries and concerns.

Education

Bachelor of Engineering - Industrial Engineering

Federico Santa Maria University
Santiago, Chile
01.2019

Skills

  • Product Management
  • Data Analytics
  • Vendor Relations
  • Marketing Coordination

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Category Manager

Cencosud
04.2018 - 01.2020

Consumer Service Coordinator

Soprole
12.2016 - 03.2018

Bachelor of Engineering - Industrial Engineering

Federico Santa Maria University

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Francisca Araya Jimenez