Frances Fidow

Warehousing

This job is fast base and strict on their numbers. The key performance indicator helped developed my skills of time managements and working under pressure. Personal protective equipments as it is essential in the workplace. Picking and packing skills as well as quality checking items returned from customers using the FR scanner and electronic devices. How to use pallet jacks and other equipments safely. The best part is working with many different ethnicities and getting to learn from their success and failure as well as mine. Observing and learning their unique ways and socialising with them. Serving people and tending to their needs is a passion of mine I have discovered while working at The Iconic.

Position: all rounder

• Learning different customers
• Problem solving
• Setting up the kitchen before shift starts
• Unpacking meat boxes and transfer the meat into containers to be cooked on the grill
• Prep vegetables for green salad
• Using register
• Using water pressure for removing dirt and oil off the floor
• Carrying heavy boxes and restocking them in the freezer
• Delivering food to customers
• Fixing tables
• Mopping the floor & sweep
• Making beverages in the bar & deserts
• Handling compliments and negative feedbacks from rude customers

• Help me be myself while also having the professionalism to deal with the requirements of the job
• Cleaning houses and helping people live the healthiest way possible
• Cutting trees and leaning yards as well as collectively killing bugs and insects that will cause harm to the families
• Lifting heavy objects, for example mower, huge boxes using the correct methods of lifting while also using the forklift
• Clean after myself and works excellent in a team of three
• Positive attitude and behavior at all time
• Don’t be too sentimental and emotional when dealing with tough situations

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Help me be myself while also having the professionalism to deal with the requirements of the job
• Strengthen my customer service skills and how to work under pressure in a fast based environment. As well as confidently communicating with new people.
• Communications is a common and best needed skill that I adapt further from Gloria jeans within a week of observing and constantly watching the staff work with ease and experienced hands
• Time management is really important in the hospitality industry as it is best to not keep the customers waiting for their orders
• How to avoid any disease or the transferring of disease to the food and traveling to the people
• Healthy and clean environment that people will feel comfortable in