Frances Jose

Energetic, trusted, detail-oriented and strategic solutions provider and experienced Dental Assistant with analytical, customer services, management and administrative skills Proven ability to establish rapport with clients, reliable and driven, with strong time management and prioritisation abilities. A highly analy, wit forward-thinking professional with experience, routinely singled out for high volume, high quality work, within deadline intensive settings spanning services and business growth with an embedded passion for continuous improvement, organisation development, enhancing customer experience, and delivering quality long-term vision solutions.

• Dr Dayna Fair Weather, Dentist, 0422 996 934
• Dr Mario Chong, Dentist, 0422 256 200
• Sarah Quirk, Educator, 0450 254 024
• Nicole Jenerett, 0409 526 006

• Relationship Management
• Strategic Communications
• Data Analysis & Analytical skills
• Client relationship management
• Persuasive with excellent interpersonal skills
• Customer Retention
• Inventory Management
• Operating Ultra Sonic
• Sales Management - Strong understanding of sales processes and lead generation, with demonstrated experience working with diverse teams to generate business opportunities, maximisation of accounts and increase business revenue.
• Account Management - Effective Client Life Cycle management with a passion to drive a world class customer support service, with appropriate instrumentation solutions, whilst achieving customer service targets and identifying areas of improvements.
• Time Management - Thrive in a fast-paced environment and will ensure projects are completed within scheduled timeline and budget, adhere to regulations, and meet client's expectations.
• Analytical Problem Solver - Experienced in root cause analysis, evaluate optimal solutions, and recommending comprehensive upgrades to prevent future issues.
• Effective Communicator - Interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their team members.
• Stakeholder Management - Develop integral relationships with internal and external stakeholders to maximise productivity and ensure non-conformances are rapidly resolved.
• Technical Competencies - Ability to apply independent judgment and initiative to effectively plan, exec and coordinate technical service delivery.
• Collaborative Partner - Build and leverage cross-functional relationships and teams to drive technical decisions and solutions, information, and industry analyses to develop best practices.
• Self-Starter - Forward thinking with the ability to take ownership of business objectives with a strong capability of driving productivity, change, and outcomes.
• Computer Skills - Ms Office, Technical Software, and other Integrated Software skills.