Frances Peterson

Work History

Healing Vibrations

01.2008 - Current

Meet with clients to discuss medical histories and current health complaints.
Supporting clients with energy-based modalities that improve health and wellbeing.
Focused treatments to neutralise physical, emotional and mental issues.
Mentor clients in an empathic and nurturing manner for beneficial outcomes.

Scope

01.2010 - 10.2017

Developed and maintained positive relationships with special needs clients through professional communication and follow-up to increase satisfactions and build rapport.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided custom massage treatments to clients, tailored to individual needs and preferences.
Administered Swedish relaxation massage techniques.
Prepared oils and lotions for massages.
Performed aroma therapies and specialized relaxation techniques.
Collaborated with special need care co-ordinators to develop treatment plans.

Jet Fresh Produce Pty Ltd

01.2000 - 06.2015

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Recorded expenses and maintained accounting records.
Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Payroll administration

Blue Dandenongs Bulb Farm

01.1985 - 06.2015

Responded to customer calls and emails to answer questions about products and services.
Collaborated with other departments to guarantee customer satisfaction.
Data Entry of orders and invoicing.
Creating and maintaining database of customers.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Provided income and payments journals, Profit and Loss Statements and Balance Sheets for reporting to management.

Melba Support Services

08.2007 - 12.2012

Developed and maintained positive relationships with special needs clients through professional communication and follow-up to increase satisfactions and build rapport.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided custom massage treatments to clients, tailored to individual needs and preferences.
Administered Swedish relaxation massage techniques.
Prepared oils and lotions for massages.
Performed aroma therapies and specialized relaxation techniques.
Collaborated with special need care co-ordinators to develop treatment plans.

Smith Read & Co Accountants

01.1979 - 01.1985

Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained appropriate filing of personal and professional documentation.
Served as point of contact between clients and managerial staff.
Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Attended meetings, took notes and tracked action items.
Updated and maintained confidential databases and records.
Answered high volume of phone calls and email inquiries.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Recorded and maintained income and expenditure accounts.
Maintained Payables.