Fran Waters
Colac
Summary
Dynamic entrepreneur and skilled hair stylist with a proven track record at Mainline Hairdressing and as Owner Operator of Sweet Waters Hair Studio. Excelled in client relations and hair styling techniques, boosting customer satisfaction and brand awareness through innovative business management and exceptional service. Demonstrates adept problem-solving and relationship building, ensuring high client retention and referral rates.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
18
18
years of professional experience
Work History
Owner Operator Sweet Waters Hair Studio
Self-employeed
02.2015 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Hair Stylist
Mainline Hairdressing
04.2007 - 09.2015
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and colour services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
No Degree - Hairdressing
Flagstaff College Of TAFE
Flagstaff College Of TAFE 01-1996
Skills
- Customer relations
- Problem-solving
- Quick learner
- Small business operations
- Client consultation
- Relationship building
- Appointment scheduling
- Hair styling techniques
- Efficient multitasking
- Client service
- Detail-orientated
- Effective communication
- Valid Driver's license
- Business management
- Safety compliance
- Natural hair care
Timeline
Owner Operator Sweet Waters Hair Studio
Self-employeed
02.2015 - 01.2025
Hair Stylist
Mainline Hairdressing
04.2007 - 09.2015
No Degree - Hairdressing
Flagstaff College Of TAFE
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