Francesca Aggouridakis
Mill Park,VIC
Summary
Dedicated and adaptable professional with experience across warehousing, retail, and team supervision. Skilled in coordinating daily operations, training staff, and delivering high-quality customer service in fast-paced environments. Recognised for strong attention to detail, time management, and the ability to work both independently and as part of a team.
Overview
26
26
years of professional experience
Work History
Staff Supervisor
Dnata Catering
Tullamarine, VIC
01.2024 - Current
- Enhanced team productivity by implementing efficient scheduling and task delegation practices.
- Supervise Catering and Cleaning sector
- Supervise staff
Florist
Pop up Flowers
Abbotsford, VIC
01.2022 - 12.2024
- Designed, arranged, and styled fresh floral bouquets and displays to suit customer preferences and seasonal trends.
- Provided personalised customer service, offering advice on flower care and arrangement selections.
- Assisted with the set-up and pack-down of pop-up shop locations, ensuring an inviting and professional display.
- Managed stock rotation, monitored flower quality, and reduced waste by maintaining proper storage and handling practices.
- Processed sales transactions accurately and efficiently while promoting products and specials.
- Worked independently and in a small team to meet customer demand during peak trading periods (e.g. Valentine’s Day, Mother’s Day).
Pick Packer
The Fruit Box Group
Kensington, VIC
09.2023 - 03.2024
- Accurately picked, packed, and prepared fresh fruit and produce orders for timely delivery to customers.
- Ensured quality control by checking products for freshness, correct quantities, and safe packaging standards.
- Maintained a clean, organised, and safe work environment in compliance with food handling and workplace safety guidelines.
- Worked efficiently in a fast-paced warehouse environment to meet daily targets and deadlines.
- Operated pallet jacks and warehouse equipment to move, stock, and organise goods.
- Collaborated with team members and supervisors to achieve productivity and accuracy goals.
Supervisor
Bastow
Melbourne, VIC
01.2011 - 02.2020
- Trained, motivated, and supported cleaning staff to ensure high standards of hygiene, safety, and efficiency.
- Conducted regular site inspections, monitored performance, and implemented quality control measures.
- Allocated tasks, created rosters, and managed staff scheduling to meet client requirements and deadlines.
- Maintained inventory of cleaning supplies and equipment, placing orders as required to ensure smooth operations.
- Responded promptly to client requests, feedback, and issues to maintain strong customer satisfaction.
Supervisor
Monash IVF
Melbourne, VIC
01.2009 - 02.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Supervised and led a team of cleaners across multiple sites, ensuring high standards of hygiene and presentation.
- Oversaw stock control, ordering, and proper use of cleaning equipment and supplies.
- Monitored performance and carried out site inspections, ensuring compliance with WHS and company policies.
Receptionist
EA Motors
02.2000 - 01.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Certificate in Floristry
Diamond Valley Learning Centre
Eltham, VIC10-2020
Skills
- Innovation skills
- Employee engagement
- Customer service
- Attention to detail
- Goal oriented
Timeline
Staff Supervisor
Dnata Catering
01.2024 - Current
Pick Packer
The Fruit Box Group
09.2023 - 03.2024
Florist
Pop up Flowers
01.2022 - 12.2024
Supervisor
Bastow
01.2011 - 02.2020
Supervisor
Monash IVF
01.2009 - 02.2011
Receptionist
EA Motors
02.2000 - 01.2009
Certificate in Floristry
Diamond Valley Learning Centre