Francesca Espinosa Castillo
North Strathfield,NSW
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory control, demonstrated during my tenure at SHEIKE QVB. Skilled in both customer service and replenishing merchandise, I excel in fast-paced environments, consistently achieving results by leveraging adaptability and a keen eye for detail.
Overview
1
1
year of professional experience
Work History
Store Person
SHEIKE QVB
03.2024 - Current
- Restocked shelves and helped customers locate desired items.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Merchandisers you take action to maximise sales.
- Maintained accurate stock levels with regular audits and timely reordering of products.
- Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
Gallery Sales Assistant
Aquabumps
09.2023 - 02.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Cafe All-Rounder
Rossini
08.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Mineral Engineering
UNIVERSIDAD DE LAS AMERICAS
CHILE09.2020
Skills
Adaptable learning
Loading and unloading
Heavy Lifting
Replenishing merchandise
Inventory Control
Special Events
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Store Person
SHEIKE QVB
03.2024 - Current
Gallery Sales Assistant
Aquabumps
09.2023 - 02.2024
Cafe All-Rounder
Rossini
08.2023 - 05.2024
Bachelor of Science - Mineral Engineering
UNIVERSIDAD DE LAS AMERICAS
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