Francesca Franco
Griffith,NSW
Summary
I am a creative and knowledgeable florist working 3 years in the industry. With the skills of working in a fast paced environment, always on my feet as well as having early starts and working overtime. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Florist
Cathy Catanzariti
11.2020 - 12.2023
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences..
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Nurtured flowers to maintain quality and promote longevity.
- Utilized floral design techniques to craft unique floral arrangements.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Provided customers with care directions for flower arrangements.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Education
High School Diploma -
Marian Catholic College
Griffith11.2020
Certificate III in Floristry - Floristry
Tafe Sydney
Online05.2023
Skills
- Building Customer Loyalty
- Care and Handling Techniques
- Time Management
- Creative Thinking
- Problem Solving
- Inventory Management
- Computer literacy
- Multitasking capabilities
- Organizational skills
- Reliability and punctuality
- Customer service excellence
- Team collaboration
Accomplishments
In my year of schooling I obtained 5 Marian awards for sound effort, commitment to studies and respect of collage values. 3 achievement awards in English, Child Studies and Visual arts
Certification
Certificate III in Floristry
Higher School Certificate
Certified to provide First Aid and provide basic emergency life support
Timeline
Florist
Cathy Catanzariti
11.2020 - 12.2023
High School Diploma -
Marian Catholic College
Certificate III in Floristry - Floristry
Tafe Sydney
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