Francesca Hazelman
Darley,VIC
Summary
Hardworking Crew Member with precise and rapid order processing skills. Informative when explaining menu options. Pleasant personality and great communication and customer service skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Can adapt well at working effectively, unsupervised and quickly, mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Intends to develop professional work experience utilising excellent communication and time management skills.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Member
McDonald's
Ballan, VIC
09.2023 - Current
- Handled customer payments securely following cash handling protocols.
- Checked quality of products before serving them to customers.
- Took orders from customers over the phone or in person.
- Provided excellent customer service by responding to inquiries promptly.
- Stocked shelves with inventory items.
- Prepared beverages including coffee drinks, soft drink etc.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
Receptionist
Timeless Tattoos
Bacchus Marsh, VIC
04.2023 - 08.2023
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Assisted with special projects assigned by management when required.
- Updated daily log book with information about visitors entering the premises.
- Monitored office supplies inventory and placed orders when necessary.
Crew Leader
Hungry Jacks
Bacchus Marsh, VIC
12.2021 - 01.2023
- Provided technical support to crew members when operating machinery or equipment.
- Ensured compliance with all health and safety regulations.
- Trained new hires on job duties, safety protocols, and company policies.
- Inspected cleanliness, organization and safety of job sites after every shift.
Server
Bad Ass Burgers
Darley, VIC
05.2021 - 02.2022
- Accurately recorded orders on cash register and point-of-sale system.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Was enrolled until mid year 11. -
Bacchus Marsh College
Bacchus Marsh, VIC10-2023
Skills
- Safe Food Handling
- Order Management
- Cash Handling
- Time Management
- Interpersonal skills
- Cleaning and sanitation
- Workplace Safety
- Product Upselling
- Stock replenishment
- Cleanliness and sanitation
- Quality Control
- Communication
DOB and Address
- 25/04/2006
- 37 Beresford Crescent, Darley
Timeline
Fast Food Crew Member
McDonald's
09.2023 - Current
Receptionist
Timeless Tattoos
04.2023 - 08.2023
Crew Leader
Hungry Jacks
12.2021 - 01.2023
Server
Bad Ass Burgers
05.2021 - 02.2022
Was enrolled until mid year 11. -
Bacchus Marsh College
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