Francesca Hoult

• Provide Administrative support for the Chief Executive Officer, Works Manager, Town Supervisor, Country Supervisor, Town Ranger and other Senior Staff
• Provide word processing and secretarial requirement, including filing of correspondence, reports and other written material
• Liaise with Executive Assistant, Chief Executive Officer, Senior Staff in respect of meeting requirements, meeting set up, agenda and minute preparation, correspondence and travel arrangements
• Develop action plan for Works Department
• Draft standard reports for Council agenda for Works Manager
• Create budget spreadsheets as well as producing Purchase Orders
• Organise training for 15 Work’s staff and liaise with other areas of Council to ensure that training expenditure is optimised
• Review Work’s contracts in conjunction with the Work’s Manager to ensure that renewed contracts are developed in a timely manner and the activities under the contract are appropriate
• Maintain the Work’s area of Shire’s website to ensure that it is up to date at all times. Arrange Advertising Insertion
• Occupational Health and Safety Officer-Implement OHS documentation and procedures, maintain OHS Manuals and signage, maintain first aid supplies
• Ensure Staff and Councillors are booked in for training courses including all transport and accommodation requirements
• Implement and co-ordinate Maintenance program for all Shire assets, plant and fleet vehicles
• Facilitate compliance with Occupational Health and Safety legislation in conjunction with LGIS
• Liaise with OSH contractor to achieve outcomes of contract with LGIS
• Develop OSH compliance tools to achieve high level tier assessment reports.
• Developed strong working relationships with colleagues, contributing to a positive work environment.
• Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
• Budget reviews
• Aided colleagues, managers, and customers through regular communication and assistance.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Reviewed and edited documents for accuracy, grammar and clarity.

• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
• Welcome and greet visitors, book accommodation and tours, liaise with tourism operators

Partner in Shark Bay Beach Seine Professional Net Fishing business