Francesca Still
CLAREVILLE,NSW
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Junior Support Adviser
Arch Capital
04.2024 - Current
- Enhanced client satisfaction by assisting in expert financial advice and personalised investment strategies.
- Assisted in client portfolio performance through diligent market research and analysis for optimal asset allocation.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs.
- Assisted in thorough reviews of clients'' existing financial plans, identifying areas for improvement or adjustment.
- Evaluated potential investment opportunities, utilising both qualitative and quantitative methods to assess viability.
- Utilised advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Used Xero to organise and pay bills/invoices.
- Expanded on my knowledge of Excel to assist in the appropriate models.
- Streamlined communication processes, ensuring clients received regular updates on their investments and financial plan progress.
Head of Juice
Girdler's Cafe
03.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Retail Assistant
Bonfire Bakery
07.2020 - 06.2021
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimising stock discrepancies.
Education
Bachelor of Business Admin. -
Macquarie University
Sydney, NSW06.2024
High School Diploma -
Kincoppal
Rose Bay, NSW12.2019
Skills
- Dependable and Responsible
- Relationship Building
- Multitasking
- Problem Resolution
- Analytical Thinking
- Time Management
- Excellent Communication
- Friendly, Positive Attitude
Timeline
Junior Support Adviser
Arch Capital
04.2024 - Current
Head of Juice
Girdler's Cafe
03.2022 - Current
Retail Assistant
Bonfire Bakery
07.2020 - 06.2021
Bachelor of Business Admin. -
Macquarie University
High School Diploma -
Kincoppal
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