Francesca Vitelli
St Kilda
Summary
A passionate, results-driven professional with a background in law and human resources, now thriving in the dynamic world of events and luxury lifestyle management. Known for being social, extroverted, and determined, I excel in creating exceptional experiences, building meaningful relationships, and delivering excellence in every detail. With a strong foundation in organizational skills and a natural flair for connecting with people, I bring a unique perspective to curating unforgettable moments for high-end clientele.
Overview
6
6
years of professional experience
Work History
Host
Vue De Monde
2024.12 - Current
- Provided a warm and personalized welcome to high-profile clientele, ensuring an exceptional guest experience.
- Anticipated and discreetly fulfilled guest preferences and special requests.
- Organized and coordinated private dining events, meticulously managing details to ensure flawless execution.
- Utilized the booking system efficiently to manage guest flow and prevent overbooking.
- Maintained composure under pressure, adeptly handling large parties and unexpected challenges during peak hours.
- Juggled multiple responsibilities, from greeting guests to coordinating with the kitchen team for seamless service.
Luxury Hospitality Manager
Italian Villas Online
2022.05 - 2024.10
- Oversee day-to-day operations of luxury properties to ensure exceptional service and guest satisfaction.
- Develop and implement personalized experiences tailored to individual guest preferences.
- Manage and train a team of staff, fostering a culture of excellence and attention to detail.
- Coordinate with vendors, chefs, and event planners to curate bespoke experiences, including private dining, excursions, and celebrations.
- Handle guest inquiries and requests promptly, ensuring a seamless and memorable stay.
- Monitor property maintenance and aesthetics to maintain the highest standards of luxury and comfort.
- Optimize booking processes, occupancy rates, and revenue generation through strategic planning and operational efficiency.
- Cultivate long-term relationships with high-profile clients to encourage repeat visits and referrals.
EMEA Sales & Marketing HR Business Partner
Datalogic S.pa.
2022.02 - 2024.10
- Managed recruitment, hiring, and payroll
- Handled financial duties and creates budgets
- Overseen talent development and addresses staffing issues
- Acts as the main point of contact for employees.
HR Generalist
Hera S.p.A
2021.06 - 2022.01
- Ensured compliance with labor laws by regularly reviewing and updating policies.
- Screened resumes to identify qualified candidates for open roles.
- Evaluated policies and processes to improve productivity, recruitment, and talent management.
- Worked with teams across the organization to support strategic HR goals.
Promoter
Eat the Beat
2019.04 - 2020.03
- Collaborated on developing creative marketing strategies and promotional materials
- Managed guest lists, VIP tables, and ticket sales
- Ensured a hospitable environment at events
Education
MBA - Human Resources & Organization
Bologna Business School
2022-03
Bachelor of Arts - Event Management
High Season
Melbourne2020-11
J.D. - Law School
University of Bologna
2019-01
Skills
- Multitasking proficiency
- Effective time management
- Event planning
- Detail-oriented
- interpersonal skill
- Guest relations
Languages
Italian
Native or Bilingual
English
Full Professional
Timeline
Host
Vue De Monde
2024.12 - Current
Luxury Hospitality Manager
Italian Villas Online
2022.05 - 2024.10
EMEA Sales & Marketing HR Business Partner
Datalogic S.pa.
2022.02 - 2024.10
HR Generalist
Hera S.p.A
2021.06 - 2022.01
Promoter
Eat the Beat
2019.04 - 2020.03
MBA - Human Resources & Organization
Bologna Business School
Bachelor of Arts - Event Management
High Season
J.D. - Law School
University of Bologna