Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Francesca Zonca

Perth,WA

Summary

Motivated with engaging personality, upbeat and friendly.

Organized waitress with experience in restaurant environments, hardworking and willing to help wherever needed.

Enhance customer satisfaction by providing attentive service and anticipating guest needs.
Handled cash transaction accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Demonstrated adaptability by quickly learning and committed to continual improvement.
Remain calm and maintain excellent service standards even during peak hours and demonstrate high level of initiative.
Problem-solving skills to develop solutions for challenging situations.

Overview

9
9
years of professional experience

Work History

Waitress

La Fermata
Lugano Svizzera
02.2022 - 12.2023

Waitress

Mauri Concept
Lugano Svizzera
06.2019 - 12.2021

Waitress

Beauty Bar
Arona (NO) IT
06.2015 - 04.2019

Education

Associate of Arts -

ISTITUTO ITALIANO DI FOTOGRAFIA
Milano (MI) IT
2019

High School Diploma -

Istituto Giovanni Falcone
Gallarate (VA) IT
2016

Skills

  • Hospitality service expertise
  • Guest Relations Management
  • Adaptable and Flexible
  • High Energy and Stamina
  • High-volume dining
  • Cool Under Pressure

Timeline

Waitress

La Fermata
02.2022 - 12.2023

Waitress

Mauri Concept
06.2019 - 12.2021

Waitress

Beauty Bar
06.2015 - 04.2019

Associate of Arts -

ISTITUTO ITALIANO DI FOTOGRAFIA

High School Diploma -

Istituto Giovanni Falcone
Francesca Zonca