- Regularly attend the gym with a focus on powerlifting (strength training) and plan to compete in the future
- Reading, particularly on topics related to history and culture
- Playing both electric and acoustic guitar
- Gaming, with a recent focus on VR experiences
Francesco Ridenti
MONT ALBERT NORTH
Summary
Experienced professional with over 8 years in technology support and systems management, seeking to transition into an HVAC apprenticeship. Proficient in troubleshooting complex systems, project management, and collaborating in fast-paced environments. With a strong technical aptitude, a solid understanding of worksite safety principles, and a keen desire to learn, I am eager to apply industry best practices and contribute effectively to a dynamic HVAC team.
Overview
15
15
years of professional experience
Work History
Work Experience
Advanced South East Electrics
01.2025 - Current
- Applied safe lifting and handling techniques.
- Learned ladder safety for various tasks, ensuring proper setup and work safe practices at elevated heights.
- Gained valuable electrical & practical experience working within the residential and commercial industries. including but not limited to, wiring of main switchboard, distribution boards, outlets, switches, and appliance wiring such as air-conditioning split system units, wall ovens, cooktops, upright ranges, wiring enclosures, pulling and feeding of wires in internal/external wall cavities.
- Learned safe use and maintenance of power tools, hand tools and safety equipment.
- Gained proficiency in operating various cordless power tools such as rotary hammer drill, impact driver, drill, multi-tool.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary, while building strong relationships with team members to foster a positive work environment.
Systems Administrator
Hi-Trans Express
04.2022 - 01.2025
- Managed and maintained technology systems (servers, networks, hardware), focusing on performance monitoring, security patching, and providing advanced troubleshooting, diagnostics, and support for complex technical issues.
- Led IT project planning, execution, and completion, including interstate travel, risk assessments, and cross-department coordination.
- Guided and trained helpdesk staff to ensure effective troubleshooting and issue resolution.
IT Support Officer
Hi-Trans Express
02.2017 - 04.2022
- Handled hardware, software, and network inquiries, logging incidents and escalating complex issues.
- Managed inventory, deployment, configuration, maintenance, upgrades, and ensured proper disposal of obsolete equipment according to environmental and data protection standards.
- Resolved customer complaints empathetically, boosting loyalty and repeat business.
- Enhanced internal user satisfaction by promptly addressing technical inquiries and issues.
Farm Hand
Ridenti Farms
01.2010 - 03.2015
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Participated in seasonal harvest activities including picking vegetables, sorting produce, and preparing products for market sales or storage.
Education
White Card - Occupational Health And Safety
ATEC
Adelaide, SA10-2024
FortiOS Workshop Completion - Information Technology
Wavelink
Adelaide, SA08-2024
CompTIA A+ Certification - Information Technology
CompTIA
Adelaide, SA08-2023
IT Fundamentals Certification - Information Technology
CompTIA
Adelaide09-2018
SACE - Certificate of Education
Christian Brothers College
Adelaide, SA12-2016
Skills
- Safety first mindset
- Problem-solving
- Fast learner
- Team-oriented
- Heavy lifting
- Dependable and responsible
Interests
Timeline
Work Experience
Advanced South East Electrics
01.2025 - Current
Systems Administrator
Hi-Trans Express
04.2022 - 01.2025
IT Support Officer
Hi-Trans Express
02.2017 - 04.2022
Farm Hand
Ridenti Farms
01.2010 - 03.2015
White Card - Occupational Health And Safety
ATEC
FortiOS Workshop Completion - Information Technology
Wavelink
CompTIA A+ Certification - Information Technology
CompTIA
IT Fundamentals Certification - Information Technology
CompTIA
SACE - Certificate of Education
Christian Brothers College
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