Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Francesco Santangelo

82b Naunton Way - Eden Hill, Perth,WA

Summary

I've had a variety of jobs throughout my career, when in Italy I was more involved in sales and retail, whilst in Australia, it has been the hospitality industry which has allowed me to challenge myself several times and starting from scratch, conquering these challenges has been quite satisfying. I'm dedicated and punctual, I enjoy working in a team and excelling for my own good and that of the business. My strengths lie in adaptability, project management, and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cook Operator

Mizzica Mangiatoria
PERTH, WA
07.2025 - Current
  • Operated kitchen equipment to prepare meals efficiently.
  • Followed food safety guidelines to ensure hygiene standards.
  • Assisted in meal preparation and ingredient assembly for cooking.
  • Maintained cleanliness of workstations and kitchen areas during shifts.
  • Collaborated with team members to streamline food production processes.
  • Monitored cooking times and temperatures for optimal food quality.
  • Stocked ingredients and supplies to support daily kitchen operations.
  • Prepared multiple menu items simultaneously by coordinating with other cooks as needed.

Cook Operator

Mortazza Cafe' Deli
PERTH, WA
06.2025 - Current
  • Assisted in food preparation following safety and hygiene guidelines.
  • Learned cooking techniques while following chef instructions closely.
  • Operated kitchen equipment to prepare meals efficiently.
  • Followed food safety guidelines to ensure hygiene standards.
  • Assisted in meal preparation and ingredient assembly for cooking.
  • Served customers quickly and efficiently while maintaining high standards of customer service.

Restaurant Waiter

Rimini Pizzeria
Catania, ITALIA
02.2025 - 05.2025
  • Provided excellent customer service during busy meal periods.
  • Delivered pizzas and beverages promptly to customer tables.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted team members with food preparation and restocking supplies.
  • Handled customer inquiries and resolved issues in a timely manner.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Adhered to food safety standards throughout service shifts.

Sales Agent

Kapci Coatings
Catania, ITALIA
04.2024 - 12.2024
  • Engaged customers to understand their needs and recommend suitable products.
  • Managed inventory levels to ensure product availability and timely restocking.
  • Provided product demonstrations to educate customers on proper usage and application.
  • Processed customer orders efficiently using company software systems.
  • Maintained knowledge of industry trends and competitor products for informed selling.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.

Technical Consultant

Rigo
Milano, ITALIA
09.2022 - 12.2023
  • Analyzed client requirements to tailor technical solutions effectively.
  • Collaborated with team members to troubleshoot and resolve technical issues.
  • Documented user feedback to improve product functionality and user experience.
  • Provided training sessions for clients on new software features and tools.
  • Maintained detailed records of client interactions and support tickets.
  • Participated in project meetings to communicate progress and challenges clearly.

Freelancer

Santangelo Rappresentanze
Catania, ITALIA
10.2019 - 11.2022
  • Conducted market research to inform content strategies and improve client offerings.
  • Engaged customers to understand their needs and recommend suitable products.
  • Assisted in preparing sales presentations to highlight product benefits effectively.
  • Collaborated with team members to improve customer service and sales strategies.
  • Provided product demonstrations to educate customers on proper usage and application.
  • Processed customer orders efficiently using company software systems.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Education

High School Diploma -

Liceo Scientifico E.Fermi
Paternò, CT
06-2019

Skills

  • Cooking techniques
  • Food safety compliance
  • Kitchen equipment operation
  • Meal preparation coordination
  • Ingredient stocking
  • Customer service
  • Product demonstration
  • Customer engagement
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Team collaboration

Languages

Italian
Native/ Bilingual
English
Limited

Certification

  • RSA
  • FOOD SAFETY

References

References available upon request.

Timeline

Cook Operator

Mizzica Mangiatoria
07.2025 - Current

Cook Operator

Mortazza Cafe' Deli
06.2025 - Current

Restaurant Waiter

Rimini Pizzeria
02.2025 - 05.2025

Sales Agent

Kapci Coatings
04.2024 - 12.2024

Technical Consultant

Rigo
09.2022 - 12.2023

Freelancer

Santangelo Rappresentanze
10.2019 - 11.2022

High School Diploma -

Liceo Scientifico E.Fermi
Francesco Santangelo