FRANCIA QUIROZ

• Provide assistance and support participants with
  their needs, such as;
  - Assist clients develop independent living skills such as budgeting, cooking and cleaning
  - Accompany clients to medical appointments and community access
  - Transferring a person between a bed and a chair
  - Transferring a person in and out of a vehicle
  - Enteral feeding management
  - Dispensing of medications

Skills involved: Empathy, confidentiality, attention to detail and care, customer service

• Provide assistance and support participants that live in supported independent living with
  their needs, such as;
  - Bed, bathing, dressing, grooming, eating, drinking and using appropriate eating
  techniques
  - Oral hygiene, shaving, showering, toileting and use of continence aids
  - Use of aids & equipment including devices usd by the person
  - Transferring a person between a bed and a chair
  - Transferring a person in and out of a vehicle
  - Falls recovery
  - Dispensing of medications

Skills Involved: Empathy, confidentiality, attention to detail and care, customer service

• Collecting blood & specimen samples
• Working in a hospital environment
• Demonstrated flexibility by conducting testing operations at diverse pop-up sites amidst the ongoing COVID pandemic while also being available for on-call assignments.
• Managed staff scheduling for weekend shifts and facilitated smooth execution of operations while effectively communicating with doctors and medical personnel to address queries and troubleshoot issues.

Skills Involved: Customer service, maintaining confidentiality, handling sensitive information, engaging with children, determining the optimal method for blood draws based on the patient, and reporting to coordinators post-weekend.

• Providing administrative support to a team of technicians; scheduling daily work & rescheduling
• Reporting monthly to colleagues
• Collecting paperwork/reports
• Problem solving and deescalating customer situations
• Booking a high volume of training for customers
• Fault finding for mechanical errors
• Liaising with body corporate, real estates, builders and a wide range of customers
• Raising invoices, sending out customer reports, checking timesheets

Skills Involved: Extremely high customer service skills, working in a team environment, time management, problem solving, multitasking, prioritizing a high volume of work

• Collecting blood & specimen samples
• Ensuring correct practice was strictly followed
• Strict patient ID
• Centrifuge all blood samples
• Completing baby bleeds
• Working across multiple locations
• Working with seniors

Skills Involved: Customer service, confidentiality, working with sensitive information, working with children, deciphering the best method for drawing blood depending on the patient

• Manufacturing medical products for animals
• Assembling medical devices, drip bags
• Labelling and packaging of finished products

Skills Involved: Extreme cleanliness, attention to detail & adhering to GMP (Good Manufacturing Process)

• Supervising a team of 10+ team members
• Organising productions daily
• Training any new or existing staff members
• Completing batch sheets
• Writing SOP's (Standard Operating Procedures)
• Adhering to GMP (Good Manufacturing Practive)
• Conducting weekly staff meetings and addressing any concerns, new action items & general catch ups

Skills Involved: Supervising a team, ability to manage, time management, people skills, problem solving, attention to detail