Francine Wong
Brisbane,QLD
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Finance Administrative Assistant
Edge Early Learning
03.2023 - 07.2023
- KIDSOFT software management and CRM systems.
- Managed phone and email correspondence and handled incoming and outgoing mail and invoices.
- Debt collection and management, weekly statements out to clients.
- Managed paper and electronic filing systems.
- INNER RANGE INCEPTION Smart Building code management.
- Appointment setting and front of house enquiries.
- New enrolments and payment management plans.
- Weekly reports to the centre director.
English Tutor
Self-employeed
04.2019 - 01.2023
- Developed student confidence through positive reinforcement strategies and presentations - Vlore, Albania.
- Improved students' written and verbal English skills through personalized learning programs - Tirana, Albania.
- Private one on one English speech private care for 2-3 year old - Prague, Czech Republic.
- Organised report writing and public speaking tutorials - Vlore, Albania.
Content Writer and Publisher
Self Employed Writer
09.2015 - 08.2022
- Strategic industry research and planning.
- SEO keyword focus and planning.
- Public relations.
- Author tasks and responsibilities.
- Weekly reports to director.
- Business voice and strategic planning.
- Trending reports and observations.
- Cross marketing and industry content research.
Education
Master of Science - Data Analytics
UNSW
Sydney, NSW07.2025
Associate of Applied Science - Diploma of Justice Administration
Southbank Tafe Old
Brisbane11.1995
Skills
- Cash Drawer Management
- Customer Relations and Communications
- Computers and Technology
- Email Correspondence
- Accounts management
- Attention to detail
- Problem solving
- Deep focus tasks
- Organisational mindset
- Document and File Management
- Remote Conferencing
- Office Supplies and Inventory
- Office Organization
- Data Communications
- Research and Analytical Skills
Timeline
Finance Administrative Assistant
Edge Early Learning
03.2023 - 07.2023
English Tutor
Self-employeed
04.2019 - 01.2023
Content Writer and Publisher
Self Employed Writer
09.2015 - 08.2022
Master of Science - Data Analytics
UNSW
Associate of Applied Science - Diploma of Justice Administration
Southbank Tafe Old
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