Francis Dagbo

• Picked stock according to order sheets and prepared for transport.
• Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
• Restocked shelves and helped customers locate desired items.
• Received and checked incoming goods for damage and discrepancies with paperwork.
• Assisted in training new employees, sharing knowledge of store procedures and best practices.
• Ensured a clean, safe, and welcoming store environment for customers and staff alike.
• Operated material handling equipment safely while loading or unloading deliveries.
• Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
• Collaborated with team members to optimize store operations and achieve performance goals.
• Maintained accurate stock levels with regular audits and timely reordering of products.
• Prepared merchandise for display, ensuring proper labeling, pricing, and organization on shelves.
• Enhanced customer satisfaction through personalized assistance and product recommendations.
• Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Receiving deliveries

Customer service

Splitting or breaking of loads

Cleaning

Packing of shelves

• Picked stock according to order sheets and prepared for transport.
• Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
• Restocked shelves and helped customers locate desired items.
• Received and checked incoming goods for damage and discrepancies with paperwork.
• Assisted in training new employees, sharing knowledge of store procedures and best practices.
• Ensured a clean, safe, and welcoming store environment for customers and staff alike.
• Operated material handling equipment safely while loading or unloading deliveries.
• Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
• Collaborated with team members to optimize store operations and achieve performance goals.
• Maintained accurate stock levels with regular audits and timely reordering of products.
• Prepared merchandise for display, ensuring proper labeling, pricing, and organization on shelves.
• Enhanced customer satisfaction through personalized assistance and product recommendations.
• Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.