Francis Mori-Bosuen
Redlynch
Summary
I have gained important skills and experience through my past work and am confident that these skills are transferable into any role. I have a good understanding and background in safety, teamwork and performance. I always respect my supervisors and I'm confident in communicating my ideas and thoughts to improving tasks and functions within a workplace. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Nail Art Technician
FRANCISCLAIRE Nail Studio
10.2022 - Current
- Maintaining relationships with vendors and suppliers in order to provide high-quality products and services to customers
- Managing day-to-day operations such as accounting and marketing
- Using Payroll software (Xero)
- Conducting research on new markets, products, and technology
- Providing beauty services, such as manicures, pedicures, acrylic or gel extensions, and nail art
- Cleaning, trimming, filing, shaping, smoothing and polishing the nails of their clients
- Sterilizing equipment carefully to ensure excellent hygiene and client safety
- Painting designs onto nails by hand using an airbrush, a stencil or stamping
- Offering excellent customer service throughout every client's visit to the salon.
Retail Assistant
Weipa News & Traders
04.2018 - 04.2023
- Collaborate with team members to achieve sales targets
- Accurate money handling including EFTPOS and cash transactions
- Responsible sale of Golden Casket lottery products
- Opening and closing the premises.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Resolved customer complaints professionally, maintaining a positive brand image.
Medical Receptionist
Weipa Primary Health
04.2019 - 10.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Performed various administrative tasks by filing, copying and faxing documents.
- Received and routed laboratory results to correct clinical staff members.
Education
Certificate IV - Accounting And Bookkeeping
TAFE Queensland
Cairns, QLD07.2025
Skills
- Meticulous attention to detail
- Personal Protective Equipment
- Time Management
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Calm Under Pressure
- Problem Resolution
Birthdate
16/02/2000
References
Stacey Torenbeek, Shop Manager, Weipa News & Traders, 0407 731 142
Timeline
Nail Art Technician
FRANCISCLAIRE Nail Studio
10.2022 - Current
Medical Receptionist
Weipa Primary Health
04.2019 - 10.2020
Retail Assistant
Weipa News & Traders
04.2018 - 04.2023
Certificate IV - Accounting And Bookkeeping
TAFE Queensland
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