Francis Tearii

Truganina,VIC

Summary

Dynamic Supervisor of Operations at Dnata Airport Services, adept in team leadership and workflow optimization. Spearheaded training programs and performance evaluations, enhancing team productivity and performance. Excelled in customer service, achieving high satisfaction levels through effective communication and quality assurance. Skilled in risk management and health and safety compliance, driving operational excellence. Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.

years of professional experience

Dnata Airport Services

12.2009 - Current

Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Developed and implemented training programs for new hires, improving overall team productivity and performance.

Hungry Jacks

02.2003 - 12.2007

Part time school student working in the kitchen dealing with all food preparation and and preparing fast food orders for customers.

Braybrook College

Melbourne, VIC

11.2007

Dnata Airport Services

12.2009 - Current

Hungry Jacks

02.2003 - 12.2007

Braybrook College