Francis Wen

In the role of Recruitment Business Partner, the entrusted responsibility revolves around fostering the development and expansion of a recently acquired RPO account with McConnell Dowell. These responsibilities collectively contribute to the successful execution of the Recruitment Business Partner role.

• Strategically determining effective job advertising mix, leveraging job boards, careers pages, and social networks.
• Collaborating closely with hiring managers to identify both immediate and future recruitment requirements.
• Devising innovative sourcing strategies to attract top-tier candidates.
  Orchestrating and actively participating in recruitment events and job fairs, fostering valuable connections with potential candidates face-to-face.
• Providing expert guidance to recruiters and hiring managers on effective interviewing and evaluation techniques.
• Preparing and meticulously tracking turnover and retention rates at both company-wide and departmental levels.
• Successfully managing high-volume white-collar recruitment workload, overseeing up to 50-60 open roles concurrently.
• Generating comprehensive reports on monthly, quarterly, and annual recruitment budget.
• Supervising seamless onboarding process for new hires, ensuring positive and productive integration prior to their first day.
• Developing and distributing candidate experience surveys to gather valuable feedback and insights.
• Conducting on-site visits to meet with hiring managers, going above and beyond to deeply understand project requirements and recruitment needs.
• Proactively searching for executive-level roles, negotiating terms and securing top talent.
• Proactively building talent pipeline to anticipate future recruitment needs.
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The position of Talent Advisor aimed to assist Clients to assist in recruitment for Software IT and Civil Engineering recruitment needs. Duties include but not limited to:

• Foster long-term relationships with past applicants and potential candidate
• Stakeholder Engagement – Liaise with hiring Managers to understand each positions expectation
• Locate candidates to fill roles within deadlines – managed time and Hiring Manager expectations
• Attend corporate events, promote company and attract new talent within Korn Ferry
• Assist in graduate recruitment and screening of future candidates
• Focus on mixture of Software IT and Engineering positions at one time
• Plan and strategize recruitment drives for upcoming bids and tenders being awarded
• Weekly reporting of diversity and inclusion metrics for each and proactive sourcing and talent pipelining of diverse candidates

In this role, the primary focus was on assisting internal recruitment for NSW Defence bases in hiring various white-collar positions. Duties included, but were not limited to:

• Supported recruitment efforts for NSW Defence bases, specifically in white-collar civil engineering roles throughout NSW, focusing on civil engineering and managerial positions.
• Establishing relationships with hiring managers and understanding their recruitment needs.
  Engaging with candidates to assess their specific employment requirements.
• Successfully working within deadlines and time constraints.
• Providing assistance in high-volume white-collar recruitment, simultaneously managing 40+ positions.
• Training and mentoring new team members on 360 recruitment process.
• Utilizing talent pipelining and conducting targeted searches on LinkedIn Recruiter.
• Developed and executed communication and marketing plans, effectively utilizing talent acquisition tools, resources, and campaigns to attract and secure top talent.

Sales Accelerant is a leading healthcare industry specialist B2B sales lead generation, tele-research and telemarketing company. As a Healthcare Sales & Insights Manager, my duties include:

• Contacting a variety of healthcare professionals to open discussions about various medical products and arranging appointments with product specialists
• Managing and updating client database lists
• Speaking comfortably with various medical professionals to gather and relay information on current medical events
• Presenting products to doctors, pharmacists, and other clients
• Persuading potential clients to buy various company’s products
• Reporting information back to head office about customer needs
• Trained and inducted new employees on database management and briefing on various project webinars
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
• Established team priorities, maintained schedules and monitored performance

In this position, active involvement was focused on the 360-recruitment , specifically in the development of the White-Collar division for the business. Duties include but not limited to:

• Client on site visitations to understand their specific needs and requirements
• 360 recruitment for positions such as Commercial Managers, Quantity Surveyors, Estimators
• Creating Job advertisements on multiple job search platforms
• Conducting reference checks, police checks and CSCS card checks
• Cold calling and lead generation for business development
• Making phone calls to candidates who are judged to be eligible
• Conducting phone interviews with prospective candidates
• Negotiating pay and salary rates and finalising arrangements between client and candidate
• Investigated system issues and implemented resolutions to reduce downtime
• Organized system operating procedures to strengthen controls

In this position, responsibilities encompassed recruitment for the Construction, Engineering, Architecture, and Administration industries in the Sydney metropolitan and wider New South Wales region. Key tasks and achievements included:

• Assisting clients in finding suitable candidates to fill their vacancies.
• Collaborating with marketing department to create compelling job advertisements.
• Placing advertisements in relevant industry journals, publications, job boards, and local press.
• Conducting phone calls to assess eligibility of candidates.
  Performing phone interviews to evaluate prospective candidates.
• Communicating work duties, salary, and benefits associated with specific vacancies.
• Conducting thorough background checks, verifying references, work experience, and academic qualifications of applicants.
• Compiling shortlists of qualified candidates.
• Participating in salary negotiations between clients and candidates.
• Representing company at job fairs and networking events, attracting potential candidates.
• Updating recruitment agency database with candidate details.
• Assisting applicants in enhancing their interview techniques.
• Proactively contacting companies to generate new business
• Attending meetings with clients at their offices.
• Ensuring compliance of temporary workers or contractors placed.
• Providing clients with advice on appropriate pay rates, training opportunities, and career development.
• Conducting aftercare and maintaining rapport with candidates to ensure a positive employment experience.
• Negotiating fees and payment structures with clients, ensuring mutual satisfaction.