FRANCISCO MORI FREDES
Catherine Fields,NSW
Summary
I am a capable individual with excellent organization skills with the capacity to handle challenging situations. My present objective is to further improve my skills within the workforce while still being able to upkeep my future university studies and widen my skills for my future career plans.
Overview
5
5
years of professional experience
Work History
Sales Representative
Dusk
Narellan, NSW
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Represenative
Athelete's Foot
Narellan
04.2023 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Team Member
Liquorland
04.2022 - 12.2022
- Restocked liquor shelves and coolers with new shipment
- Received, inspected and ensured proper storage of deliveries
- Handled money and transactions, as well as recommendations for any undecided buyers, allowing to become fluent in all available products
- Responsible for closing cash register at the close of business.
Team Member
Dan Murphys
11.2021 - 01.2022
- Ensured high levels of customer satisfaction through providing excellent customer service
- Accomplished superb sales results by hitting major sales metrics and relevant KPIs
- POS experience
- Managed inventory tracking system to record deliveries, shipments and stock levels.
Customer Service Representative
Guzman y Gomez
06.2021 - 11.2021
- POS experience
- Exceptional communication between customers and fellow employees to meet business standard
- Attention to detail when providing food to customers.
Night-Fill Member
Big W
11.2019 - 01.2020
- Communication and customer service skills to deal with clients and ensure client satisfaction
- Ensuring the store is consistently cleaned, prepared and presented to meet high standards
- Liaising with fellow staff to ensure high team performance.
Education
Certificate 4 Accounting and Bookkeeping -
TAFE NSW
Bachelor of Nursing - Nursing
Western Sydney University
Sydney, NSW07.2026
Higher School Certificate -
Arthur Phillip High School
01.2018
Skills
- Hard working, enthusiastic and motivated individual
- Customer focused with a proactive approach
- Willingness to learn and accept feedback
- Works well with others
- Well organized
- Excellent time management
- Ability to speak fluent in English & Spanish
- Obtained RCG & RSA certificates
References
Available upon request
Timeline
Sales Representative
Dusk
03.2024 - Current
Sales Represenative
Athelete's Foot
04.2023 - 03.2024
Team Member
Liquorland
04.2022 - 12.2022
Team Member
Dan Murphys
11.2021 - 01.2022
Customer Service Representative
Guzman y Gomez
06.2021 - 11.2021
Night-Fill Member
Big W
11.2019 - 01.2020
Certificate 4 Accounting and Bookkeeping -
TAFE NSW
Bachelor of Nursing - Nursing
Western Sydney University
Higher School Certificate -
Arthur Phillip High School