Franck Maitre

'No electricity. No gas. Just fire': Agnes is a wood-fired restaurant with a strong focus on house dry-aged meats, in-house fermentations and a 1500+ bottles cellar.

QLD Best Wine List

Australia's Best Digestive List

Australia's Best Restaurant - Gourmet Traveller

Añada is an intimate restaurant & wine bar with a strong focus on southern spanish cuisine and European wines & sherry.

• Developed, implemented and managed business plans to promote profitable food and beverage sales.
• Carefully interviewed, selected, trained and supervised staff.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
• Strategically developed effective marketing plans to increase sales and profits while managing costs during lockdowns.
• Ranked 3 Glasses at the Wine List of The Year Awards 2021.

• Voted Best New Restaurant in Australia in 2018.
• Took a real pleasure taking my guests into a journey through the world of wines, understanding their needs and expectations while focusing on food pairing and up selling.
• Increased greatly my wine knowledge by working with natural wines focused sommeliers.
• Assisted the Head Sommelier during weekly wine tastings, stocktake, wine list maintenance, stock movement and staff trainings.

• Started as a waiter in June 2017 then promoted Assistant Manager in September 2017
• Supervised day and evening shifts
• Provided wine and service training with intervention from suppliers/winemakers
• Stocktake and wine ordering
• Imported some of my personal favorite wines on the list

• Voted #7 Best Restaurant in Australia
• Worked in all areas of this extremely busy restaurant, voted Best Restaurant in Australia in 2015 :
• Door : Handled a constant flow of incoming guests, managing a 2 to 3 hours wait list in a 40 seats restaurant.
• Bar and Floor : Cocktails and wine dispense, along with food and wine service.

• Carefully interviewed, selected, trained and supervised staff
• Conducted appraisals : praised employees who performed well, developed an ongoing training plan
• Strategically developed effective marketing plans to increase sales and profits while managing costs : monthly masterclasses, online deliveries, created some new offers such as champagnes and cheeses matching board.
  

• Voted Australia's Best Wine List in 2015
• Carefully interviewed, selected, trained and supervised multicultural staff in a very high standard and busy environment
• Met, greeted and encouraged feedback from customers and used them to implement positive changes within the restaurant
• Increased the spend per head by by conducting regular sales and service training sessions
• Developed a strong wine knowledge, by working with a 1400 references wine list alongside passionate sommeliers

• Recruited a brand new front of house and kitchen team
• Assisted the F&B Manager in increasing profit within the beverage department
• Trained thoroughly in Excel use to monitor stock, sales and revenue
• Increased the Guests Satisfaction Survey score