Franco Chiodi

Lead a strategic multimodal transport hub/interchange and/or stations and assigned locations with a geographically dispersed team of cross functional customer service staff with an emphasis on the safe and efficient delivery of transport services for NSW TrainLink within an environment typically characterised by complex customer, operational and stakeholder interfaces.
The role is responsible for the management of assigned locations and related facilities, allocated budget, ticketing solutions, as well as assets and business processes which are integral to operations and a quality service to customers and stakeholders.

Commissioned and developed the Quattro Ports Grain Terminal ( Greenfields Site ) including

• Developing systems and procedures to improve operational quality and team efficiency.
• Managing inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Reducing process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Safety & Operational accountability for the Port Kembla business unit (approximately $19 million revenue and 100 + employees)
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Development of a new Stevedoring business in the Port Of Newcastle.
• Restructure and closure of the Western Port Stevedoring business in Victoria
• Management of key customer contracts with BlueScope Steel, Cement Australia, Nth Parkes Mining, NYK, Hoegh, Gateway and SCE.
• Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.