FRANCO MONTECINOS
Melbourne,Australia
Summary
Professional with extensive experience in customer service and sports management, particularly at Crunch Fitness. Proven track record in team leadership and program execution, focusing on safety and operational efficiency. Skilled in Microsoft applications, enhancing service quality and fostering engagement. Expertise in communication, data entry, and appointment scheduling, ensuring smooth operational processes and positive client interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Crunch Fitness
Melbourne, Australia
01.2025 - Current
- Managed customer reception and facilitated membership sales to enhance client engagement.
- Provided administrative support through typing letters, filing documents, and scanning materials as needed.
Promoter
Crunch Gym
Melbourne
01.2024 - Current
- Distribution of flyers.
Cleaner (Part Time)
Springmount Services
Melbourne
01.2024 - 02.2025
- Performed thorough cleaning of offices and common areas to enhance cleanliness.
- Scrubbed floors, eliminating scuff marks and stains for improved aesthetics.
Cleaner (Part Time)
Quayclean
Melbourne, VIC
01.2023 - 03.2024
- Cleaning of offices and common areas at the Victorian Parliament House and MCG Stadium.
Sport Manager
Quinta Normal Sports Corporation
RM, Chile
09.2021 - 05.2023
- Coordinated training sessions and practices for athletes.
- Created promotional materials such as brochures, flyers, posters.
- Facilitated communication between parents and guardians and coaches regarding progress of athletes.
- Organized and conducted sporting events, such as tournaments, leagues and championships.
- Resolved conflicts between players, coaches or among spectators during competitions, events.
- Prepared budgets for sporting programs, including equipment costs and salaries for staff members.
Head of Administration
Cumbres Lastarria Hotel
Chile, RM
11.2019 - 09.2021
- Organized meetings with staff members to discuss administrative issues and develop strategies for improvement.
- Maintained inventory records of office supplies and equipment purchases.
- Coordinated with other departments to ensure smooth functioning of daily activities.
- Supervised a team of clerical staff responsible for managing incoming calls, emails and mail correspondence.
Education
Cert. III - Fitness
Fitness
Melbourne, VIC06-2024
General English - General English
Greenwich College
Melbourne, VIC04-2024
Pedagogy -
Physical Education
Chile01.2021
Skills
- Team leadership
- Proactive approach
- Microsoft Office proficiency
- Customer service excellence
- Administrative support
- Safety awareness
Affiliations
social media content creator
Regular practice of sports and physical activity
Manager of a large group and social events
Working Rights
Student visa subclass 500 with working rights
Accomplishments
- I danced at the reopening of the connection between Chile and Australia at Melbourne Airport
- Organizer of the Teleton in Australia, Chile's largest charity event
- Chilean representative in competitions such as Spartan Race, Australia
Certification
- Certified III fitness and currently waiting to start my IV certificate
- Intermediate level Excel
- First aid studied in the certificate, and in my university career
References
References are available upon request
Wwcc Availability
available
Availability
Monday and Tuesday: from the afternoon
Wednesday to Sunday, full availability
Languages
Spanish, English
References
References available upon request.
Timeline
Receptionist
Crunch Fitness
01.2025 - Current
Promoter
Crunch Gym
01.2024 - Current
Cleaner (Part Time)
Springmount Services
01.2024 - 02.2025
Cleaner (Part Time)
Quayclean
01.2023 - 03.2024
Sport Manager
Quinta Normal Sports Corporation
09.2021 - 05.2023
Head of Administration
Cumbres Lastarria Hotel
11.2019 - 09.2021
Cert. III - Fitness
Fitness
General English - General English
Greenwich College
Pedagogy -
Physical Education
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