Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
François DRECOURT

François DRECOURT

Perth,WA

Summary

  • Courteous person delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.
  • Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
  • Reliable teammate takes pride in delivering efficient and high-quality operations. Excellent communicator works effectively with co workers
  • Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Territorial Coordinator

ENTREPRENDRE POUR APPRENDRE
02.2019 - 06.2023
  • Network development with local entrepreneurs and
    regional actors
  • Implementation of programs, introduction to entrepreneurship for students
  • Animation of classroom sessions
  • Organisation of soumission at the end of the year

Business Developer Executive

SODEXO
05.2018 - 01.2019
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.

Service Manager

SODEXO
10.2015 - 03.2018
  • Management of relationships with around ten service providers (cleanliness, security, waste management
  • Management of two logistics and mail agents,
  • Project management : development of the logistics zone, creation of a new zone to facilitate waste management, labeling projects to organize staff equipment
  • Team support catering (service, communication)

Shop Seller

HUGO BOSS
05.2014 - 08.2014
  • Checked incoming orders and organized new stock.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

SEASONAL JOBS

RENAULT, STORA ENSO, ELEPHANT DANS LE BOA, AUTO D

JOBS DONE BETWEEN DURING SUMMER

  • Agent on chain – sanding/Car covering for painting modifications (Renault)
  • Receipt of goods, managements of stocks, (Stora Enso)
  • Theater company animator for kids and animations in the city (Elephant in the boa)
  • Car wash station employee (Autodrive)

Education

Master of Science - Management, Financial Analysis

IAE LILLE
LILLE, FRANCE
08.2016

Bachelor of Science - Communication, Droit, Economics

ISTC LILLE
LILLE, FRANCE
08.2014

High School Diploma -

Highschool Albert Chatelet
Douai, France
08.2009

Skills

  • Retail Merchandising
  • Store Organization
  • Inventory Management
  • Product Knowledge
  • Cash Handling
  • Payment Processing
  • Customer Assistance
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Product and Service Sales
  • Merchandise Receiving and Handling
  • Team Leadership
  • Flexible Hours
  • Store Opening and Closing

Languages

English
Professional Working

Timeline

Territorial Coordinator

ENTREPRENDRE POUR APPRENDRE
02.2019 - 06.2023

Business Developer Executive

SODEXO
05.2018 - 01.2019

Service Manager

SODEXO
10.2015 - 03.2018

Shop Seller

HUGO BOSS
05.2014 - 08.2014

SEASONAL JOBS

RENAULT, STORA ENSO, ELEPHANT DANS LE BOA, AUTO D

Master of Science - Management, Financial Analysis

IAE LILLE

Bachelor of Science - Communication, Droit, Economics

ISTC LILLE

High School Diploma -

Highschool Albert Chatelet
François DRECOURT