FRANCOIS VAN DER MERWE

Industry:

Pharmaceutical, Food, Beverage, Biotech, Automotive including the great industrial sector.

Product/ Services:

• Valves and related process instrumentation/
• Related engineering support and maintenance services

Daily:

• Manage team and self.
• Identify, evaluate and work to improve our departmental operations, logistics and market approach.
• Identify new market sectors within the existing industry sectors, apply product diversification strategies, and develop and implement a market approach
• Consider new alternative market entry strategies
• Gathered customer needs and worked with product development teams to implement changes based on feedback.
• Conduct market research, plan, implement and monitor, daily and long term sales performance
• Analyzed monthly sales to identify product lines needing additional promotion to maximizing profits.
• Strategise and develop growth strategies with existing, new and protect customers
• Identify new market opportunities and identify potential risks by performing market research and conducting internal-external market research that involves SWOT analysis, and evaluating movements within micro and macro market environments
• Sustain contracts and ensure adherence to law-established rules and guidelines
• Analyze and improve internal organization resources needs
• Track and monitor sales, revenue, invoices, and sales process
• Implemented innovative sales tactics to penetrate untapped markets, resulting in significant revenue growth.
• CRM, Customer relationship management
• Achieved sales growth by creating and implementing effective marketing strategies.
• Optimized sales processes for improved efficiency and effectiveness in meeting organizational targets.
• Implemented systems and procedures to increase sales.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Prepared sales presentations for clients showing success and credibility of products.
• Steamlined communication channels among stakeholders leading to faster decision making during crucial moments without compromising on quality.

Other:

• Internal technical support
• Built relationships with customers and community to establish long-term business growth.
• Expanded regional market presence by identifying and pursuing new business opportunities.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Engineering product field service support.

Product/ Services:

• Valves
• Related engineering support and maintenance services

Daily:

• Understand the organization’s current market position, identify new opportunities within the existing market and implement strategies to improve daily business within that market
• Identify new market sectors within the existing industry sectors, apply product diversification strategies, and develop and implement a market approach
• Consider new alternative market entry strategies
• Conduct market research, plan, implement and monitor, daily and long term sales performance
• Strategize and develop growth strategies with existing, new and protect customers
• Identify new market opportunities and identify potential risks by performing market research and conducting internal-external market research that involves SWOT analysis, and evaluating movements within micro and macro market environments
• Sustain contracts and ensure adherence to law-established rules and guidelines
• Analyze and improve internal organization resources needs
• Track and monitor sales, revenue, invoices, and sales process

Support Functions:

• Identify and maximize sales opportunities
• Build and develop an active project and sales funnel
• Draft sales and customer performance reports and advice on findings
• Retain and develop existing customers, re-activate inactive customers, and expand with new customer leads
• Develop strategies to convert leads to new buying customers
• Settle customer disputes
• CRM, Customer relationship management

Other:

• Internal technical support
• Engineering product field service support

Product/ Services:

• Valves
• Related engineering support and maintenance services

Daily:

• Employee performance management
• Create and implement organizational market forecasts and growth strategies
• Financial budget forecasts
• Monthly/yearly budget & targets (YEC’s, Year-End Commitments)
• Resource analysis, implementation and correction strategies
• Introduce, implement and maintain the “RACE Marketing Framework”
• Support customer retention, develop and create new active buying customers
• Develop new market sectors, diversify existing service offerings, identify and sustain products offerings
• Developing and implementing new market entry and diversification strategies
• Determine product and service life cycle stages
• Manage the organisation’s Corporate Brand Identity
• ( Increase brand value, re-establish market position and continuously improve the company’s brand image)
• Market research and operational strategies
• Managing and improving ISO9001 documentation and data management policies, and procedures
• International supplier and customer communication
• Multinational general agreements on tariffs negations

Products:

• Valves
• Measurement and Control Systems

Sectors:

• Pharmaceuticals
• Industry, Various
• Cosmetics
• Food & Beverage
• Automotive
• Chemical
• Water and wastewater management
• Daily
• Identify and maximize sales opportunities
• Build and develop an active project and sales funnel
• Draft sales and customer performance reports and advice on findings
• Retain and develop existing customers, re-activate inactive customers, and expand with new customer leads
• Develop strategies to convert leads to new buying customers
• Settle customer disputes
• CRM, Customer relationship management
• Support with organisational shifts
• Reorganize and support business teams and diverse cultures to develop different approaches for key customers across the company
• (Within a specific or multiple market sectors)

Extended:

• Develop business improvement strategies by identifying new market sectors, product diversification strategies, and developing market approaches
• Management of Pharmaceutical Food and Beverage sector operations with the aim of meeting the organization’s long-term market and sales objectives
• Identify new market opportunities and identify potential risks by performing market research and conducting internal-external market research that involves SWOT analysis, evaluating the micro and macro market environments
• Analyze and improve internal organization resources needs

Other:

• Internal technical support
• Engineering product field service support
• Customer product training
• Product market research and product development
• (GEMUE annual pharma expert conference)

Products:

• Hach process analyzers
• METRIX, Rotating machinery vibration monitoring

Applications:

• On-line, portable and laboratory analyzers for the potable, waste, and industrial water markets
• Rotating machinery monitoring, protection, prediction, and control
• Vibration, anti-surge, overspeed control for turbines, compressors, and pumps

Daily:

• Sales funnel and project management
• Handling of tenders
• Long lead sales project management
• Handling of tenders, quotations and vendor application processes
• Brand promotion at exhibitions, and trade shows
• Map potential customers and generate leads for the organization
• Monthly/Yearly budgets & targets
• (YEC’s, Year-end Commitments)
• Weekly, quarterly, and annual reports
• Maintaining and improving relationships with the clients
• Client follow-ups and feedback
• Expanding existing client base
• Support of key customer accounts
• Expanding existing client base and cold calling
• Support of key customer accounts
• International supplier and customer communications
• Managing self
• Technical Support
• Technical field service support and recommendations
• Field Installation and commissioning
• Fault finding and application assessment
• Calibration and certification

Business Owner

• Holistic business management tasks related to business management ( functional, divisional, flatarchy, and matrix structures) This includes activities of a business around geographical, market, or product and service groups

Service:

• Engineering document recovery
• GIS Systems, Geographical information systems
• 3D Printing and scanning

Greenfield projects, existing plant upgrades and modifications

Process instrumentation and control system design

Daily:

• Field and automation control system “As-builts”
• Concept, basic, and engineering detailed design of new and existing process instrumentation and automation upgrades
• Management: projects schedule management and project cost control (total cost to the company, project capital gain vs
• Capital expenditures)
• Tenders: customer quotes and follow-ups, product sourcing and procurement, technical bid evaluations and purchasing
• Technical field service support and commissioning support
• Fault finding and application assessment
• Maintenance support
• Projects Support
• Engineering and Design process instrumentation, automation and control systems
• Engineering Drawings and Draughting
• Approval of vendor documents
• Troubleshooting on-site on design installations
• Draughting of designs drawings
• Small project design and project support
• Design inspections
• Vendor management
• Meetings and coordination of projects
• Analysis and drafting of engineering drawings:
• Data packs
• Datasheets
• Loop drawing
• “MFD’s” Mechanical flow diagrams, “PID’s” process and instrument diagrams
• Logic diagrams
• Ladder logics
• General arrangements
• Schematics diagrams
• Isometric drawings
• Functional diagrams
• Trip logics
• Vendor supplied equipment inspection and evaluations:
• FAT’s (Factory Acceptance Tests)
• SAT’s (Site Acceptance Tests)
• Process applications
• Final Control and Automation: Control Valves and Sizing
• Pressure measurement
• Temperature measurement
• Flow Measurement and Control
• Level Measurement and Control
• PLC, FSC, TDC, DCS, Profi-bus, SCADA, HART
• Conventional Principles, including Radar, Ultrasonic, Infrared, and Magnetic measurement, and control applications

Engineering design tools

• Administrator SmartPlant Instrumentation (INtools)
• SPF (Smart Plant Foundation)
• Google/ Trible Sketch-up
• Autodesk Auto CAD:
• Level 1, level 2, Level 3 advanced 3D (P&ID)
• (CAD of Drawings and 3D modelling design)

Products:

Fisher control valves, Mpumalanga region

Rosemount process instrumentation

• Applications:
• Final control and automation: Control valve selection and sizing
• Pressure measurement
• Temperature measurement
• Flow Measurement and Control
• Level Measurement and Control

Daily1

• Sales funnel and project management
• Handling of Tenders
• Long lead sales project management
• Handling of tenders, quotations and vendor application processes
• Brand promotion at exhibitions, and trade shows
• Map potential customers and generate leads for the organization
• Monthly/Yearly budgets & Targets
• (YEC’s, Year-End Commitments)
• Weekly, monthly, and yearly reports
• Maintaining and improving relationships with the clients
• Client follow-ups and feedback
• Expanding existing client base
• Support of key customer accounts
• Expanding existing client base and Cold calling
• Support of key customer accounts
• International supplier and customer communications
• Managing self

Daily 2, Technical Support

• Control valve sizing and selection
• Technical field service support and recommendations
• Field Installation and commissioning
• Fault finding and Application Assessment
• Calibration and Certification

Specialist Artisan

Process instrumentation and automation

• Rotating Equipment, Turbine Motor and steam-driven
• Oxygen production and by-products
• Product storage
• Services:
• Daily preventative maintenance
• Small project upgrades
• Major shutdown work
• Site commissioning
• Duties:
• Specialized Compressor Control and Compressor maintenance on steam, gas and Motor-driven turbines
• Hart Communication, process Instrumentation, PLC, FSC, TDC, DCS, Profi-bus
• Project management, shutdowns, start-ups & commissioning
• Acting group leader and BBS Representative ( Behaviour Based Safety)
• Upgrades of existing plant loops (Small project)
• Maintenance and repair of Process related instruments like:
• Valves and sizing
• Pressure measurement and control
• Level measurement and control
• Flow measurement and control
• Temperature measurement and control
• Monitoring & Control Systems
• Drawings and design layouts
• Systems troubleshooting and Controller configuration