Francoise Colantoni
Roseville,NSW
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
Work History
Receptionist
Dental Surgery, Sydney Water, HAYS Recruitment
01.2003 - 01.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Apprentice
Fuss Salon, Blonde Fox, Ardino
01.1997 - 01.2003
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of tools, and safety equipment.
- Prepared work area by setting up and organising stock and supplies.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
- Developed keen eye for detail and commitment to fulfill client expectations.
- Completed comprehensive Beauty Therapy Diploma program, successfully learning essential trade skills.
- Followed industry regulations.
Education
Advanced Diploma - Beauty Therapy
The Sanctuary Beauty College
Bondi Junction, NSW02.1998
Skills
- Administrative Support
- Scheduling
- Clerical Support
- Bookkeeping
- Data Entry
- Office Management
- File Management
- Telephone Skills
Timeline
Receptionist
Dental Surgery, Sydney Water, HAYS Recruitment
01.2003 - 01.2007
Apprentice
Fuss Salon, Blonde Fox, Ardino
01.1997 - 01.2003
Advanced Diploma - Beauty Therapy
The Sanctuary Beauty College
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