Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Trained in interpersonal communication face to face and through telecommunications.
Work History
Call Center Operator
Hudson Global
03.2023 - 03.2023
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Telecommunication through MAX CXone.
Data entry through personal communication of elector's votes.
Maintaining political neutrality to ensure non-judgement and professionalism when going through process.
Sales
Surge Direct
01.2023 - 02.2023
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Negotiated prices, terms of sales and service agreements.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Contributed to team objectives in fast-paced environment.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to build rapport and loyalty.
Recorded accurate and efficient records in customer database.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Retail Assistant
Typo, Cotton On Group
11.2022 - 01.2023
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Greeted customers, helped locate merchandise, and suggested suitable options.
Assisted customers with prompt and polite support in-person and via telephone.
Increased sales and customer satisfaction through personalized servicing.
Worked with loss prevention in monitoring shopper behavior.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed customer returns to manage smooth refunds and exchanges following store procedures.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Managed efficient cash register operations.
Actively engaged customers to provide general assistance and information on store merchandise.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Prioritized helping customers over completing other routine tasks in store.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Used POS system to process sales, returns, online orders, and gift card activations.
Maintained tidy and organized store environment to comply with cleanliness standards.
Used in-store system to locate inventory and place special orders for customers.
Clerk
Healthcare Australia
12.2021 - 10.2022
Developed and maintained databases to store customer information.
Compared transcribed data with source document to detect and correct errors.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Followed data entry protocols, rules and regulations.
Completed data entry tasks with accuracy and efficiency.
Resolved discrepancies in data entry activities for accurate, complete jobs.
Corrected data entry errors to prevent duplication or data degradation.
Updated and maintained customer information, documents and records.
Sorted documents and maintained organized filing process.
Followed established procedures to enter and process data correctly.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Utilized techniques for increasing data entry speed.
Checked for accuracy by verifying data and records.
Upheld infection control and prevention policies across different patient-facing areas.
Wore face mask, eye protection and body protection apron.
Maintained detailed records of patient health information in Flugar.
Freelancer
Digital Art And Animation Rigging
01.2017 - Current
Developed effective improvement plans in alignment with goals and specifications.
Created commissioned artwork for organizations and private clients.
Contributed to creative process through original ideas and inspiration.
Developed art and design concepts.
Collaborated with other artists on various art projects and installations.
Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Created concept designs and sketches to develop images and scenes.
Experimented with variety of styles and techniques to produce unique works of art.
Produced sketches and drafts to refine artwork before completion.
Participated in art exhibitions and shows to showcase work.
Drew illustrations and concepts for visualization, presentation and development purposes.
Combined technical and artistic abilities to accomplish challenging animation objectives.
Used Live2D to create computer-generated effects and simulations.
Photography Assistant
Skyview Photography
08.2021 - 09.2021
Reviewed images and selected best frames to present in client portfolio for purchase.
Consulted with supervisors to handle unusual problems and alter existing equipment.
Collaborated with photographer and art director to assist with daily tasks.
Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
Photographed high-quality images for various print and digital projects.
Downloaded images and provided artistic and technical image manipulation in Photoshop.
Planned and prepared for on-location and studio shoots.
Digitally edited photos to enhance appearance.
Supported photography and video shoots by helping with equipment setup.
Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
