Frank Kish
Brisbane,Australia
Summary
Continual Process Improvement. Process efficiency and KPIs. Large, commercial IT environment experience (10000+ users,100+ applications) CRM, Strategic and Enterprise Asset Management. Test, Change and Release framework and documentation. Team guidance, mentoring and leadership. Test Project management, and resourcing. Test environment management and managing teams in multiple locations and time zones. System, Integration, UAT, PVT/PIT, HA, Disaster Recovery, Automation, Performance Testing, Penetration Testing and Network Sociability Testing. Hands on testing. Strong verbal and written communication skills. Strong Analytical skills (critical thinking, research, data analysis and research). International career. Experience in the following industries: Local and Federal Government, Construction, Health Services, Military, Utilities (Gas, Electricity, Water), Transport (Air Traffic Control systems),Construction. Precision Agriculture, Online Gaming and Gambling.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Test Analyst
Scottsdale Construction Systems
Logan, Australia
10.2022 - 02.2024
- Steel Framing Construction Systems Project CAD Construction Engineering and Calculations
- Truss and Framing Engineering and Production SIT and UAT
Web Content Developer
eBusiness Institute
Brisbane, Australia
07.2021 - 06.2022
- Web design, optimization, and development
- Content development.
Senior Test Consultant
Children Queensland Health
Brisbane, Australia
03.2021 - 06.2021
- Various projects and system updates.
Senior Test Consultant
Queensland Health
Brisbane, Australia
01.2021 - 02.2021
- Covid19 Vaccination MS application project Covid19 vaccination management system to be delivered to 6 HHS in Queensland (Metro North, Metro South, Townsville, Gold Coast, Sunshine Coast and Cairns.
Senior Test Consultant, Principal Technical Consultant (Test Manager)
Queensland Health
Brisbane, Australia
10.2020 - 01.2021
- Referral Lodgment and Transfer project, GP referral lodgment application project
- Project integrating and streamlining the GP referral process to speed up the treatment start time and minimize patient wait lists.
Test Consultant
Queensland Health
Brisbane, Australia
02.2020 - 10.2020
- SaaS solution to capture and manage patient reported outcome and experience surveys.
Test Consultant
STARS
Brisbane, Australia
12.2019 - 02.2020
- Surgical Treatment and Rehabilitation Service) hospital-, SIT and UAT test case design and coverage.
Test Consultant
Queensland Urban Utilities
Brisbane, Australia
02.2019 - 08.2019
- Enterprise Asset Management System (EAMS) Program, Acting Test PM, Technical Test Lead Managing the ST/SIT testing effort for QUU EAMS program -Ellipse ERP upgrade from version 5 to version 9.06 (53 integrations,19 connectors and 52 core and non-core applications)
Test Manager/Environment Manager/Release and Change Manager
Logan City Council
Logan, Beenleigh, Australia
11.2017 - 12.2018
- Managing the SIT/UAT testing effort, six project environments (Dev, Config, UAT, Data, Train and PreProd) and the Release and Change management process for TechnologyOne ERP implementation of Strategic Asset Management System for Water and Wastewater division at Logan City Council
Business Modernization Program Test Manager/Test Analyst/Release and Change Coordinator
DSITI
Brisbane, Australia
04.2017 - 09.2017
- Managing the program Test project and testing effort for new Content Delivery System (KICKAAS/Genesys WDS) project replacing old Ciboodle CDS and Telephony Replacement Project delivering new voice over IP phone system (Cisco UCCE and Verint 360) for SPER (States Penalty Enforcement Registry)
Test and Verification Manager /Change and Release Coordinator
AgJunction
Brisbane, Australia
05.2015 - 04.2017
- Managing Testing and Verification for the whole range of GNSS steering systems
- Managing teams in multiple locations (Freemont CA, Scottsdale AZ, Butler IN, Brisbane QLD)
- Integrated testing with customers: Claas (Germany), Mueller (Germany), TeeJet (US) and AgLeader (US).
Quality Assurance Manager /Game Compliance and Release Manager
Eyecon Ltd
Brisbane, Australia
03.2014 - 05.2015
- Managing quality assurance, testing and game compliance with UK Gaming Compliance Authority and Alderney Gaming Compliance Authority
- Managed team of 6 testers and 1 Compliance Analyst.
IT Test Manager
Vector Ltd
Auckland, New Zealand
06.2013 - 05.2014
- Planned and successfully executed DRP (disaster recovery) and HA (high availability) testing on SAP (first time in the Company)
- Earned the company $40,000.00 implementing JIRA transfer from SaaS to in-house instance
- Implemented QA Acceptance gates for accepting solutions from vendors.
Test Designer/Senior Test Analyst
Centrelink
Adelaide/Brisbane, Australia
08.2011 - 03.2013
- Interoperability and Personal Contact Interviews development project - largest user profiling development project in last 10 years in DHS
- Successful implementation of National Health Funding Administration solution to public hospitals
- Interagency project involving Medicare, Treasury, Department of Human Services and local health service providers
- Income Support Bonus payment for 400,000 customers delivered on time and on budget.
Test Lead
APA Group
Adelaide, Australia
04.2011 - 07.2011
- APA Networks operated four separate and disparate Works Management
- Systems – Maximo 4 in South Australia and in Victoria, Maximo 6 in Queensland (APA owned) and Maximo 6 in Queensland (Envestra owned)
- Project ONE solution delivered a single national instance of Maximo 7 coupled with Oracle, Customer Care and Billing systems and GIS.
Test Engineer, Program Test Manager, Change and Release Manager, Testing Coordinator Team Lead
Auckland City Council
Auckland, New Zealand
08.2009 - 04.2011
- Quality Centre 9.2 and 10 tool implementation and training (trained more than 50 business testers)
- Advanced through a series of promotions and taking extra responsibilities
- Test management governance for Auckland Transition Agency related projects (integration of 8 local Councils into Super City Council)
- Successful communication and collaboration with external vendors such as Deloitte, Datacom, QualIT, Assurity and Tenzing
- SAP R3/NetWeaver amalgamation project (FI, CO, SD and HR modules).
Senior Test Analyst, Software Quality Assurance Specialist, Testing Team Lead
Symantec Ltd
Auckland, New Zealand
01.2001 - 07.2009
- Senior Test Analyst
- Promoted to SQA specialist in 2002
- Created concept and copy for journal ads, direct mail campaigns and sales collateral for diverse clients and projects
- Managed IPE and localization testing (8 languages, 12 IPE and localization Testers in 3 locations; Auckland, Dublin and Tokyo) for GHOST product line.
Customer Care Team Lead
Kristin School
Auckland, New Zealand
03.1997 - 01.2001
- Test Analyst role.
Test Analyst
Watercare Ltd
Auckland, New Zealand
01.1997 - 03.1997
- Test Analyst role.
Various Test Management roles
Yugoslav Air Force
Belgrade, Yugoslavia
- Various roles at Yugoslav Air Force - Testing 2D and 3D ground RADAR systems and SCADA air traffic systems.
Education
Electrical Engineer: Electronics -
Yugoslav Air Force Technical Military Academy
Bachelor of Science -
Yugoslav Air Force General Staff Military Academy
Information Technology -
Belgrade University
Skills
- Mobile, Web Based, Server/Client, SaaS/PaaS/IaaS, SCADA, Embedded systems, Windows based
Certification
-Prince2, ITIL and ISTQB.
Testing Frameworks
- Agile (XP, Scrum), Waterfall, V model.
Change Management Tools
-HPFS7, ServiceNow.
Test Tools
-TestLink, Test Manager, JIRA, XRAY, Mantis, HP QC/ALM, Visual Studio/ TMTS, QTP, UFT, MS TM, IBM Rational Quality Manager, Selenium IDE and Web Driver, Confluence, GitLab DevOps, Azure DevOps.
Applications
-Gentrack, ERP (TechnologyOne, Maximo, Ellipse), CRM (Siebel, MS365) BizTalk, SAP R3/NeatWeaver (FI, CO, SD, HR), Business Intelligence, ESRI ArcGIS 9.3, Pathway, FileNet P8 v5.0, e-rostering, Smart Forms (SAP/365), Ghost, DB, Presentation and Multimedia software, Word and Spreadsheet processing, Simulation software (GNS, GPS, flight, gaming, FX and share market trading), Cisco UCCE, Verint 360, KickAAS, Ciboodle CMS, WordPress,2D/3D Construction Drawing Tools, Construction Calculation Tools (CFS).
Timeline
Senior Test Analyst
Scottsdale Construction Systems
10.2022 - 02.2024
Web Content Developer
eBusiness Institute
07.2021 - 06.2022
Senior Test Consultant
Children Queensland Health
03.2021 - 06.2021
Senior Test Consultant
Queensland Health
01.2021 - 02.2021
Senior Test Consultant, Principal Technical Consultant (Test Manager)
Queensland Health
10.2020 - 01.2021
Test Consultant
Queensland Health
02.2020 - 10.2020
Test Consultant
STARS
12.2019 - 02.2020
Test Consultant
Queensland Urban Utilities
02.2019 - 08.2019
Test Manager/Environment Manager/Release and Change Manager
Logan City Council
11.2017 - 12.2018
Business Modernization Program Test Manager/Test Analyst/Release and Change Coordinator
DSITI
04.2017 - 09.2017
Test and Verification Manager /Change and Release Coordinator
AgJunction
05.2015 - 04.2017
Quality Assurance Manager /Game Compliance and Release Manager
Eyecon Ltd
03.2014 - 05.2015
IT Test Manager
Vector Ltd
06.2013 - 05.2014
Test Designer/Senior Test Analyst
Centrelink
08.2011 - 03.2013
Test Lead
APA Group
04.2011 - 07.2011
Test Engineer, Program Test Manager, Change and Release Manager, Testing Coordinator Team Lead
Auckland City Council
08.2009 - 04.2011
Senior Test Analyst, Software Quality Assurance Specialist, Testing Team Lead
Symantec Ltd
01.2001 - 07.2009
Customer Care Team Lead
Kristin School
03.1997 - 01.2001
Test Analyst
Watercare Ltd
01.1997 - 03.1997
Various Test Management roles
Yugoslav Air Force
Electrical Engineer: Electronics -
Yugoslav Air Force Technical Military Academy
Bachelor of Science -
Yugoslav Air Force General Staff Military Academy
Information Technology -
Belgrade University
-Prince2, ITIL and ISTQB.
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