Frank Liao
Lidcombe
Summary
Proven Quality Engineer with expertise in Quality Management Systems and exceptional team collaboration skills, demonstrated at 3M Australia. Spearheaded quality improvements and compliance with ISO 9000 and AS/NZS standards, significantly enhancing product quality and operational efficiency. Excelled in root cause analysis and corrective actions, ensuring robust quality assurance and stakeholder satisfaction. Driven Quality Engineer with great knowledge of process change documentation and root cause analysis. Tertiary qualified, bilingual and motivated engineering professional dedicated to best-in-class work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Plant Quality Engineer
3M Australia
05.2022 - Current
- Support QMS of PPE – Personal protective equipment by following ISO 9001.
- Testing of height safety equipment for Fall Protection in accordance with AS/NZS 1891.1, AS 1891.5, AS/NZS 5532, EN 358 and ANSI Z359.11, and Head Eye Face product in accordance with AS/NZS 1801:1997.
- Support plant operations with customer complaints and CAPAs for FP and HEF.
- Maintain and develop incoming inspection plans, liaise with supplier to solve supplier quality issue and SCAR management.
- Support fall protection NATA-accredited test lab operations including testing products, equipment maintenance in accordance with ISO ICE 17025:2017. Deliver training to new technicians.
- Analyse testing data via Minitab MSA on Cpk and Ppk to improve products quality.
- Maintain an awareness of opportunities in product quality improvement productive in suggesting and testing ideas for FP and HEF.
- Responsible for performing and guiding technical activities resulting from approved assigned or self-initiated quality programs leading to innovative applications and extensions of existing or new quality programs for FP.
- Support external audit for FP by BSI, SAI Global and NATA.
- Facilitate QMS for SCBA and external audit with SAI Global.
Quality Engineer
Pegatron
08.2019 - 04.2022
- Work closely with the client (Apple) to understand the latest quality standards, deploy the newest fraud guidance to production, prepare the SOPs and deliver efficient training to operators.
- Create and maintain programs and lead cross-functional communication for process improvement to monitor and maintain KPIs below target.
- Generate weekly/monthly quality inspection reports, analyse the root cause and implement corrective & preventative actions to the production line.
- Regularly conduct internal audits to check quality standards compliance and help prepare for external audits.
- Work with Customer Satisfaction Team to analyse any quality non-compliance case and deploy corrective actions to improve CSAT rate.
- Manage relationships with key accounts, align and collaborate with critical stakeholders for strategies design and quality project management.
Mechanical/Quality Control Engineer
Linfox Armaguard
03.2017 - 07.2019
- Repaired, serviced and tested ATM parts at the component level for different financial institutes.
- Faulty-finding and problem-solving at component and system level.
- Quality control and monitoring for serviced parts. Generated root cause analysis report on DOA parts.
- Documentation for quality non-compliance and generated corrective action report.
- Provided technical support on different parts for different clients in the project cycle.
- Responsible for hazards and incident reporting.
Education
Master of Science - Manufacturing Engineering And Management
University of New South Wales
Sydney, NSW12.2014
Master of Science - Mechanical Engineering
University of New South Wales
Sydney, NSW12.2013
Bachelor of Science - Process Equipment And Control Engineering
Guangxi University
China 07.2012
Skills
- Quality Management System
- Root Cause Analysis
- Measurement System Analysis
- Non-conformance reports
- Corrective and preventative actions
- Internal and external audit
- Laboratory equipment
- ISO 9000 standards and AS/NZS standards
- Team work and communication
- Product complaints
Certification
- Driver's License - Full license
- First Aid Certification
- Overhead Material Handling (Crane) Training Certificate
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Plant Quality Engineer
3M Australia
05.2022 - Current
Quality Engineer
Pegatron
08.2019 - 04.2022
Mechanical/Quality Control Engineer
Linfox Armaguard
03.2017 - 07.2019
Master of Science - Manufacturing Engineering And Management
University of New South Wales
Master of Science - Mechanical Engineering
University of New South Wales
Bachelor of Science - Process Equipment And Control Engineering
Guangxi University
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