Frank Mark
Perth,WA
Summary
Resourceful and results-oriented hospitality team leader with experience in food service operations, specializing in team management, process optimization, and customer service. Currently holds a Bachelor's degree majoring in Physical and Analytical Chemistry, with strong analytical, problem-solving, and data analysis skills. Eager to apply leadership and scientific expertise to transition into a new field, contributing to efficiency, innovation, and quality outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
Grill'd
03.2022 - Current
- Approved manager responsible for the running of day to day operations
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Led teams of 15+ members during busy lunch and dinner services as well as large group bookings and catering orders.
- Ensured food safety protocols were followed through shifts and completed necessary food safety documents
- Performed stock rotation and ordering to ensure adequate inventory for coming service periods
- Followed cash handling and store opening and closing procedures
- Grill'd Scarborough team member of the year 2023
Team Member
Pizza Hut
04.2019 - 07.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked independently to deliver customer orders in a timely manner
Education
Bachelor of Science - Physical And Analytical Chemistry
University of Western Australia
Perth, WA12-2024
Skills
- Daily workflow improvement
- Workplace Health and Safety
- Staff education and training
- Multitasking Abilities
- Problem-solving abilities
- Inventory Management
Certification
'C' class drivers license
Approved Manager
Responsible Service of Alcohol (RSA) certificate
Certificate III in Hospitality
Timeline
Team Leader
Grill'd
03.2022 - Current
Team Member
Pizza Hut
04.2019 - 07.2020
'C' class drivers license
Approved Manager
Responsible Service of Alcohol (RSA) certificate
Certificate III in Hospitality
Bachelor of Science - Physical And Analytical Chemistry
University of Western Australia
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