Frank McArthur
Strathfieldsaye,Vic
Summary
Proficient duty manager bringing several years of experience and motivation to exceed objectives on a consistent basis. Experienced and proactive problem-solver successful at overseeing personnel, programs and projects. Familiar with operational requirements and best practices.
Overview
37
37
years of professional experience
Work History
Duty Manager
Bendigo Stadium
01.2019 - Current
- Staff Supervision in Gaming & Bar area, Staff training in various aspects of Gaming and TAB, Staff training in various aspects of Bar and Events, Staff Appraisals, Filling rosters from availabilities, Beer Line maintenance, Purchasing of stock from various suppliers, Making sure OH&S requirements are met, Making sure Company procedures are adhered to, Balancing and controlling large amounts of cash, Creating new ideas for the Gaming & Bar area
Director
Horseland
01.2007 - Current
- Receipting of goods, Retail Sales, Customer Service, BAS & ATO commitments, Independent Saddle Fitting Services, Director (2010- Current), BAS Statements, Profit & Loss, ATO, Saddle Repairs, Girth point replacements
Storeroom Manager
Aidacare
01.2017 - 01.2019
- Receipt of incoming products, Preparation of outgoing products, Stocktake maintenance, Customer liaison, Delivering of Aged health equipment and the installation, Purchasing of new product for Warehouse
Hibernian Hotel Owner/Manager
01.2013 - 01.2017
- Purchasing of Stock, Stocktakes, Staff Rosters, Staff Appraisals, Staff Training, Banking, TAB management, Coordinating of Events, Beer line maintenance, Patron behaviour and compliance, Profit & Loss statements and analysis, Sponsorship
One Tree Hill Hotel Manager
01.2011 - 01.2013
- Stock Purchasing, Stocktakes, TAB training, Beer line cleaning, Patron behaviour and compliance, Sponsorship, Function Manager, All other hotel duties
Food & Beverage assistant
Cumberland Hotel
01.2008 - 01.2010
- Bar Duties, Gaming Attendant, Duty Manager, Staff Supervision
Assistant Manager
Monash Hotel / Motel
01.1992 - 01.1994
- Rosters, Stocktakes, Purchasing, Functions, Staff Training, Accommodation Management, Beer line cleaning, Overseeing Bottle shop
Assistant Manager
Southern Aurora Hotel / Motel
01.1988 - 01.1991
- Rosters, Stocktakes, Purchasing, Night Club Managing, Functions, Staff Training, Accommodation Management, Beer line cleaning, Overseeing Bottleshop (drive through & walk in)
Education
Some College (No Degree) -
Blackburn High School
Skills
- Performance Management
- Payroll Processing
- Work Planning and Organization
- Customer Service
- ERP Software
- Goal Setting
- Cash Management
- Relationship Building
- Inventory Management
- Service Coordination
- Time Management
- Delegating Work
- Employee Development
- Team Supervision
- Operations Management
- Team Development
- Operational Oversight
- Health and safety compliance
- Staff Training
- Regulatory Compliance
- Shift Scheduling
- Business savvy
- Verbal and written communication
- Strong leadership
- New Employee Training
- Quality Assurance
- Employee engagement
- Process Improvements
- Process Optimization
- Staff Training and Development
- Staff Scheduling
Personal Information
Date of Birth: 01/01/65
Timeline
Duty Manager
Bendigo Stadium
01.2019 - Current
Storeroom Manager
Aidacare
01.2017 - 01.2019
Hibernian Hotel Owner/Manager
01.2013 - 01.2017
One Tree Hill Hotel Manager
01.2011 - 01.2013
Food & Beverage assistant
Cumberland Hotel
01.2008 - 01.2010
Director
Horseland
01.2007 - Current
Assistant Manager
Monash Hotel / Motel
01.1992 - 01.1994
Assistant Manager
Southern Aurora Hotel / Motel
01.1988 - 01.1991
Some College (No Degree) -
Blackburn High School
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