Frank Mula
Caboolture,QLD
Summary
Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Technical Sales Representative
Dulux Australia
11.1981 - 11.2020
- Tracked customer and supply chain details for precise and timely fulfillment.
- Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Collaborated with customers and asked questions to assess needs and budgets.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
- Mentored junior sales representatives, offering guidance on best practices and sharing valuable industry insights.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
Education
Nudgee College
Brisbane, QLDSkills
- Customer Communication
- Customer Retention
- Retention Strategies
- Event Planning
Fishing and Tennis
Love to fish in lakes and rivers as the water is clear and full of food generally.
Tennis is played on a social basis with many levels of skill but all enjoyable
Timeline
Technical Sales Representative
Dulux Australia
11.1981 - 11.2020
Nudgee College
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