Frank Sullivan
Melbourne,VIC
Overview
44
44
years of professional experience
1
1
Certification
Work History
Owner/Operator Delivery Driver
Clean and spill supplies
01.2006 - 03.2024
- Conducted regular meetings with clients to discuss project progress, identify potential risks, and address any issues in a timely manner.
- Coordinated resources across multiple teams to ensure successful completion of projects on time and within budget.
- Provided leadership and direction to team members on tasks related to the development, testing, deployment, and support of software applications.
- Established processes for tracking project progress, monitoring performance metrics, and reporting results to senior management.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Operated light trucks to deliver loads
State Sales Manager
A1 Chemicals
02.2001 - 05.2006
- Developed and implemented sales strategies to increase market share in assigned territory.
- Analyzed customer trends, monitored competitors' activities, and identified new opportunities for growth.
- Conducted regular meetings with regional sales team to discuss progress, review objectives, and develop action plans.
- Maintained accurate records of all sales activities including number of calls made, presentations delivered, orders taken.
- Provided coaching and guidance to the regional sales teams on best practices for closing deals effectively.
- Developed relationships with key customers and partners to build a strong network and maximize sales opportunities.
- Organized trade shows, events, roadshows to promote products, services among potential customers.
- Resolved customer complaints promptly by providing appropriate solutions or referring them to relevant departments.
National Sales Manager
Cyndan Chemicals
02.1989 - 01.2001
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Attended events, training seminars, and manufacturer product showcases.
- Led high-performing sales team, consistently exceeding quarterly targets through effective coaching and performance management.
- Achieved consistent growth in both revenue generation and territory expansion through strategic planning and execution.
- Maximised profitability by identifying cost-saving measures throughout supply chain without compromising quality or service levels.
- Championed product improvements by working closely with R&D teams, ensuring alignment between customer needs and company offerings.
- Spearheaded development of training programs to enhance skills of both new and experienced sales representatives.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Met with customers to give sales presentations, negotiate contracts and promote services.
Chef
Various
01.1980 - 01.1989
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Education
Trade Certificate - Hospitality
William Angliss College
12-1984
High School Diploma -
St Joseph College
12-1979
Skills
- Working With Children Check
- Full Car License
- MR & HR license
- Weekends available
- Driver AccreditationDC753074
- Forklift License
- Completed a Pre-Employment Route Bus course
- Document Management
- Load security
- Vehicle inspections
Certification
- MR or HR licence
- forklift truck licence
- Pre-Employment Route Bus Course
- Commercial Passenger Vehicle and Bus Driver Accreditation
Timeline
Owner/Operator Delivery Driver
Clean and spill supplies
01.2006 - 03.2024
State Sales Manager
A1 Chemicals
02.2001 - 05.2006
National Sales Manager
Cyndan Chemicals
02.1989 - 01.2001
Chef
Various
01.1980 - 01.1989
High School Diploma -
St Joseph College
- MR or HR licence
- forklift truck licence
- Pre-Employment Route Bus Course
- Commercial Passenger Vehicle and Bus Driver Accreditation
Trade Certificate - Hospitality
William Angliss College
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