Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Frank Tsai

Woolloongabba,QLD

Summary

Currently I am a student study at UQ. I had been a server in Taiwan for part-time job for three months which gave me the basic knowledge on how to be a good server. I am looking for this job to earn more experience in working with others to provide excellent customer service and creating memorable dining experiences for restaurant customers. I am skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.

Overview

2
2
years of professional experience

Work History

Server

LE BLE D'OR
06.2020 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Answered customers' questions, recommended items, and recorded order information.

Education

International Business

University of Queensland
Brisbane, QLD
06.2024

Skills

  • Enthusiastic
  • Food Sales and Promotion
  • Order Accuracy
  • Dining Customer Service
  • Dining Area Maintenance
  • High-Volume Dining

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Server

LE BLE D'OR
06.2020 - 09.2022

International Business

University of Queensland
Frank Tsai