Franklin Troxell
Gladstone,QLD
Summary
Safety-minded mining professional skilled in equipment operation and maintenance. Understands mining requirements and works great with diverse crew members. Reliable and punctual team player.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shutdown Labourer
Cement Australia
Gladstone, QLD
04.2025 - 06.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Loaded and unloaded materials onto trucks and trailers.
Customer Service Agent
Pqq Transport Pty Ltd
Melbourne, VIC
02.2024 - 03.2025
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Underground Servicemen
Glencore Mount Isa Mines
Mount Isa, QLD
03.2021 - 06.2023
- Followed safety guides and signals to prevent injuries or accidents.
- Checked machinery for safety, protecting personnel and equipment from harm.
- Checked equipment regularly for upkeep needs or signs of malfunction.
- Ran machines safely in fast-paced environments deep underground.
- Performed repairs, replacements and general maintenance on mining equipment.
- Made sure water and ventilation was in working order around the whole underground mine
Quality Control Inspector
Austchilli
Bundaberg, QLD
02.2017 - 12.2020
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Monitored inventory levels to restock materials and maintain consistent supply.
Park's and Gardens Maintenance
Mount Isa City Council
Mount Isa, QLD
04.2011 - 11.2016
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Education
Graduate Certificate -
Spinifex State College
Mount Isa, QLD12.2008
Skills
- Testing Devices
- Handheld Devices
- Basic Tools
- Heavy Labor
- Problem-Solving
- Maintenance and Repair
Certification
- Area of certification Training
- Working at heights certificate
- Working in Confined spaces certificate
- Basic fire training certificate
- First aid certificate
- Construction white card
- Current CPR
- C-class drivers licence
- Forklift ticket
- Cert 3 in driving operation
Referees
Name: Steve Jackson
Job: Supervisor at Glencore
Mob: 0422 180 711
Name: Katherine Glover
Job: manager at M.I.C.C
Mob: 0478 788 402
Timeline
Shutdown Labourer
Cement Australia
04.2025 - 06.2025
Customer Service Agent
Pqq Transport Pty Ltd
02.2024 - 03.2025
Underground Servicemen
Glencore Mount Isa Mines
03.2021 - 06.2023
Quality Control Inspector
Austchilli
02.2017 - 12.2020
Park's and Gardens Maintenance
Mount Isa City Council
04.2011 - 11.2016
Graduate Certificate -
Spinifex State College